Senior Manager, Incentives Operations & Grants

Skills and Workforce Development Agency; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Skills and Workforce Development Agency in Singapore seeks a Senior Manager/Principal Manager in its Incentives Management Division to oversee the administration of Training Allowance programmes and related grants, ensuring efficient operations and policy compliance.

You will lead reviews of business processes, drive system enhancements with Business Technology, and manage stakeholder engagements with learners, providers, and auditors to uphold governance and service excellence.

Qualifications

• At least 6 years of relevant work experience in incentives management, grant operations or project management for Senior Manager.
• At least 7 years of relevant work experience in incentives management, grant operations or project management with supervisory experience for Principal Manager.

Responsibilities

• Engage with learners, Training Providers and stakeholders to manage appeals and queries on verification of training allowance and ensure governance of grants.
• Design, develop and streamline processes for administration of Training Allowance, and coordinate system enhancements with IT.
• Work with data to extract, collate and analyse information to support reporting and risk management.

Skills

Stakeholder Engagement

Operations Management

Process Design

Data Analysis

Governance & Compliance

Audits

Job description

Skills and Workforce Development Agency in Singapore seeks a Senior Manager/Principal Manager in its Incentives Management Division to oversee the administration of Training Allowance programmes and related grants, ensuring efficient operations and policy compliance.

You will lead reviews of business processes, drive system enhancements with Business Technology, and manage stakeholder engagements with learners, providers, and auditors to uphold governance and service excellence.