Senior Manager, Digital Platform Ops & Transformation

National Youth Council Singapore; Singapore; Presencial; SGD 120 000 - 180 000; Tempo integral

Resumo da oferta

The National Youth Council Singapore is seeking a Senior Manager/Manager (TO) - Operations to lead the Discover platform lifecycle. You will drive cross-functional teams across product, engineering, and UX to deliver reliable, youth-centric solutions for young people across life stages.

You will establish performance standards, manage platform operations, gather requirements, prioritise roadmaps, and steer improvements while aligning with government guidelines.

Qualificações

• 3-5 years in product operations or a related field; 5-6 years with leadership for Senior Manager consideration
• Strong leadership, strategic thinking, and excellent communication and collaboration skills
• Adept at navigating ambiguity, managing complex workstreams, and influencing stakeholders at all levels
• PMP, Agile/Scrum, UX/UI Design or Data Analytics experience would be a plus

Responsabilidades

• Platform Operations and Monitoring — oversee day-to-day management of the Discover platform and KPI tracking.
• Platform Enhancement and Development — lead backlog prioritisation and requirements gathering for Discover.
• Process Improvement and Compliance — drive workflow improvements and ensure compliance with guidelines.
• Stakeholder Management and Team Development — mentor team members and present updates to senior management.

Conhecimentos

Leadership

Strategic thinking

Communication

Collaboration

Stakeholder management

Formação académica

PMP Certification

Descrição da oferta de emprego

The National Youth Council Singapore is seeking a Senior Manager/Manager (TO) - Operations to lead the Discover platform lifecycle. You will drive cross-functional teams across product, engineering, and UX to deliver reliable, youth-centric solutions for young people across life stages.

You will establish performance standards, manage platform operations, gather requirements, prioritise roadmaps, and steer improvements while aligning with government guidelines.