Senior Manager, Business Office (Contract for 3 years)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

KK Women's and Children's Hospital (Singapore) seeks a strategic leader to oversee the end-to-end patient revenue cycle, optimise revenue capture, and strengthen revenue integrity. The role partners with Clinical, Operations, Finance and IT to implement policies, improve collections, and monitor performance. It also drives analytics, automation and digital transformation across the billing ecosystem.

Qualifications

• Degree in Accountancy or Finance with min 6 years of related work experience.
• Strong understanding of billing, revenue cycle, or financial workflows.
• Proficiency in data analysis, automation, or programming (e.g., Python, SQL, VBA).
• Strong problem-solving, analytical, and project management skills.
• Excellent communication and stakeholder engagement abilities.

Responsibilities

• Provide strategic leadership for the end-to-end patient revenue cycle, driving optimisation of revenue capture and minimising leakage.
• Collaborate with Clinical, Operations, Finance and IT to implement billing policies and enhance revenue collection processes.
• Monitor key revenue performance indicators and lead continuous improvement initiatives.
• Oversee revenue analytics and insights to support data-driven decisions and automation.
• Govern billing and revenue management workflows and ensure seamless integration of systems and interfaces.

Skills

Revenue analytics

Automation

Data analysis

Project management

Stakeholder engagement

Communication

Education

Degree in Accountancy or Finance

Job description

You will provide strategic leadership and oversight of the end-to-end patient revenue cycle to optimise revenue capture, strengthen revenue integrity, and minimise revenue leakage.Working closely with the Patient Revenue Lead and stakeholders across Clinical, Operations, Finance, and IT, you will drive the effective implementation of billing policies, enhance revenue collection processes, monitor key revenue performance indicators, and champion continuous improvement initiatives.

You will also play a key role in advancing data-driven decision-making through patient revenue analytics and insights.This includes overseeing the monitoring and analysis of key performance indicators, identifying improvement opportunities, and leading automation and digital transformation initiatives to enhance operational efficiency. In addition, you will govern financial workflows and revenue management processes, including billing, and revenue capture functions, ensuring seamless integration and optimisation of systems and interfaces across the patient billing ecosystem.

Job Requirements

• Degree in Accountancy or Finance with min 6 years of related work experience
• Strong understanding of billing, revenue cycle, or financial workflows
• Proficiency in data analysis, automation, or programming (e.g., Python, SQL, VBA)
• Strong problem-solving, analytical, and project management skills
• Excellent communication and stakeholder engagement abilities