Senior Lab & Manufacturing IT Engineer (Tier 2/3)

I.T. GENERATION; Singapore; On-site; SGD 47,000 - 50,000; Full time

Job summary

I.T. GENERATION is seeking an experienced IT Engineer to provide Tier 2/3 technical support across Lab and Manufacturing IT environments in Singapore.

The role focuses on reliability, security and operational readiness, with collaboration across regional and global teams. Ideal candidates have a background in biotechnology, laboratory, manufacturing or regulated settings, familiarity with Windows Server, Linux, cloud services and incident management, and proficiency in PowerShell for automation.

Qualifications

• Minimum 6 years of relevant desktop or end-user support experience.

Responsibilities

• Provide Tier 2/3 support for Lab and Manufacturing systems while ensuring minimal downtime and adherence to service levels

Skills

Windows Server

Linux

SCCM

PowerShell

Incident management

ITIL

Cloud services

Active Directory

Networking basics

Education

Degree in Computer Science or related

Tools

ServiceNow

Active Directory

DNS

DHCP

Group Policy

SQL

PowerShell

Job description

I.T. GENERATION is seeking an experienced IT Engineer to provide Tier 2/3 technical support across Lab and Manufacturing IT environments in Singapore.

The role focuses on reliability, security and operational readiness, with collaboration across regional and global teams. Ideal candidates have a background in biotechnology, laboratory, manufacturing or regulated settings, familiarity with Windows Server, Linux, cloud services and incident management, and proficiency in PowerShell for automation.