Senior IT Operations Specialist, 24x7 Command Center

United Overseas Bank Limited

Singapore

On-site

SGD 42,000 - 60,000

Full time

4 days ago

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Job summary

United Overseas Bank Limited (UOB) invites a Senior Officer, Computer Operator to join the Group Infrastructure & Platform Services on onsite basis in the Central Region (City Area), Singapore. You will monitor 24x7 IT operations across Mainframe, AS/400, UNIX/Linux and Windows, handle batch jobs, incidents, and provide first-level support while coordinating with cross-functional teams.

The role requires a degree or diploma in IT, at least 2 years in IT ops, strong English and willingness to

Qualifications

Degree or Diploma in Information Technology, Computer Science, or related field.
2+ years hands-on experience in IT operations or Command Center environment.
Familiarity with Mainframe, AS/400, UNIX/Linux, Windows.
Proficient in Excel, Word, PowerPoint.
Fluency in English (spoken and written).
Willingness to work 12-hour rotating shifts.

Responsibilities

Monitor real-time operations to ensure continuous IT system availability in a 24x7 Command Center.
Monitor and manage batch jobs to meet SLAs and resolve failures.
Identify, escalate, and track incidents to appropriate support teams.
Conduct first-level diagnosis and resolution of system and batch issues before escalation.
Collaborate with infrastructure and application support teams during incidents and maintenance.
Maintain operational logs and shift handover documentation for audit and compliance.