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MMC Success Pte. Ltd. in Singapore seeks an IT Support professional to join our team. The role covers AI security governance and day-to-day technical support for hardware, software, network issues, and general IT services.
You will assist in implementing AI security practices, support secure adoption of Generative AI tools, and help review tools before deployment. The candidate will maintain IT systems and document procedures in a fast-paced environment.
A well-established M&E engineering firm with global operations
Strong reputation for quality, reliability, and engineering excellence
Comprehensive company benefits
AI Security & Governance:
Assist in implementing and maintaining AI security practices and guidelines within the organization.
Support the secure adoption and usage of Generative AI tools, including ChatGPT, Microsoft Copilot, and other AI-powered applications.
Identify potential AI-related security risks, including confidential data leakage, unauthorized AI usage, prompt injection, and misuse of AI applications.
Ensure employees follow company policies when using AI tools, particularly when handling confidential, sensitive, or business-critical information.
Assist in reviewing AI tools and applications before deployment to ensure they meet the organization's IT security and data protection requirements.
Provide day-to-day technical support to employees for hardware, software, network, and general IT-related issues.
Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
Perform basic network troubleshooting, including LAN, Wi-Fi, IP addressing, connectivity, switches, and related network issues.
Assist with the administration and troubleshooting of Sophos Firewall.
Manage basic Active Directory functions
Install, configure, troubleshoot, and maintain office printers and network printers.
Coordinate and liaise with external vendors for IT equipment purchases.
Hardware replacement and repairs.
Maintain basic documentation of IT systems, configurations, equipment, and troubleshooting procedures.
Ensure IT equipment and systems are kept operational and properly maintained
Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related field.
Previous experience in IT support, helpdesk, desktop support, or an IT infrastructure environment would be an advantage.
Basic experience with Active Directory, networking, firewalls, and Windows environments.
Experience with Sophos products would be an advantage.
Relevant IT certifications would be beneficial but are not mandatory.
Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Ha Wai Qi
Registration Number: R22107863
EA License No: 22C1107