Senior IT Business Analyst — AI-First Delivery Leader

Palo IT; Singapore; On-site; SGD 90,000 - 140,000; Full time

Benefits offered by this job

Stimulating environment

Unique career path

International mobility

Internal R&D

Knowledge sharing

Personalized training

Entrepreneurship

Job summary

Palo IT Singapore is a global technology consultancy applying an AI-first engineering approach to accelerate digital product delivery. We enable rapid requirement discovery, design sprints, and collaborative delivery with stakeholders across enterprises and startups.

We value clear communication, senior-level influence, and the ability to drive end-to-end business analysis across the SDLC, leveraging AI tools to enhance outcomes.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related discipline.
• At least 6 years of experience as an IT Business Analyst delivering software or digital product initiatives.
• Strong experience in requirements elicitation, business process analysis, process re-engineering, and workflow design.
• Hands‑on experience writing user stories, defining acceptance criteria, and managing product backlogs in Agile environments.

Responsibilities

• Lead requirement discovery workshops, design sprints, and stakeholder discussions to elicit and shape business and technical requirements.
• Gather, analyse, and document business, functional, and non-functional requirements with business users, product owners, SMEs, designers, and technical leads.
• Analyse and re-engineer business processes by mapping workflows and translating needs into scalable tech solutions.
• Create and maintain user stories, acceptance criteria, product backlogs, and functional specifications.
• Manage requirements delivery across the project lifecycle, including planning, estimation, prioritisation, risk management, and reporting.
• Collaborate with Product Owners to prioritise features based on value and delivery objectives.
• Work with Developers, QA, DevOps, and Designers throughout the SDLC to ensure successful implementation.
• Leverage AI-powered tools to improve business analysis workflows and validate artefacts.

Skills

Requirements elicitation

Process analysis

Workflow design

Agile methodologies

Jira

Azure DevOps

Visio

ChatGPT

Claude

GitHub Copilot

Stakeholder management

Education

Bachelor's degree in IT/CS/Business Information Systems

Tools

Jira

Azure DevOps

Visio

Job description

Palo IT Singapore is a global technology consultancy applying an AI-first engineering approach to accelerate digital product delivery. We enable rapid requirement discovery, design sprints, and collaborative delivery with stakeholders across enterprises and startups.

We value clear communication, senior-level influence, and the ability to drive end-to-end business analysis across the SDLC, leveraging AI tools to enhance outcomes.