Senior IT Business Analyst — AI-Driven Transformation

PALO IT SINGAPORE PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

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Job summary

Palo IT Singapore is seeking a seasoned IT Business Analyst to lead requirements elicitation, design workflows, and translate business needs into scalable technology solutions. You will collaborate with product owners, SMEs, and developers to ensure agile delivery of digital products.

Responsibilities include creating user stories, managing backlogs, and guiding AI-assisted analysis across the full software lifecycle.

Qualifications

Bachelor's degree in IT or CS required.
6+ years as IT Business Analyst delivering software/digital product initiatives.
Experience in requirements elicitation, business process analysis, and workflow design.
Proficiency with Jira, Azure DevOps, Visio or similar tools.

Responsibilities

Lead requirement discovery workshops, design sprints, and stakeholder discussions to elicit and shape business and technical requirements from vague and ambiguous problem spaces for digital products and technology initiatives.
Gather, analyse, and document business, functional, and non-functional requirements through close collaboration with business users, product owners, SMEs, designers, technical leads, and other stakeholders.
Analyse and re-engineer business processes by mapping current and future-state workflows, identifying improvement opportunities, and translating business needs into scalable technology solutions.
Create and maintain user stories, acceptance criteria, product backlogs, and functional specifications.
Manage requirements delivery across the project lifecycle, including planning, estimation, prioritisation, risk management, and status reporting to ensure successful project outcomes.
Partner with Product Owners and Delivery Leads to prioritise features and backlog items based on business value and delivery objectives.
Work closely with Developers, QA Engineers, DevOps Engineers, and Designers throughout the software development lifecycle to ensure successful implementation.
Leverage AI-powered tools to improve business analysis workflows, including requirement gathering, user story creation, backlog management, process documentation, and workflow automation.
Validate AI-generated artefacts and recommendations to ensure accuracy, completeness, compliance, and alignment with business objectives.
Create process maps, workflows, mock-ups, or prototypes where appropriate to facilitate stakeholder alignment and solution design.
Participate actively in collaborative delivery practices, including mob programming or other cross-functional team sessions, to support effective solution development.
Build and maintain strong relationships with clients and stakeholders through proactive communication and effective expectation management.