Senior Internship Operations & Data Insights Lead

Ngee Ann Polytechnic; Singapore; On-site; SGD 42,000 - 54,000; Full time

Job summary

Ngee Ann Polytechnic is seeking a Senior Executive, Internship Management on a 2-year contract within Careers & Global Immersion. You will coordinate internship operations and support administration of the Internship Management System.

You will work with academic schools, industry partners and students, developing dashboards using Alteryx, Tableau and Power BI to improve internship quality and student experience.

Qualifications

• Service-oriented, empathetic and human-centred, with the ability to understand user needs and translate them into clear process improvements
• Tech-savvy and proactive in identifying opportunities to improve productivity through digitalisation and better use of systems
• Data-driven, with the skills to interpret data and trends, the knowledge to apply insights to decision-making, and the attributes to be curious, analytical and evidence-based in improving processes and outcomes
• Collaborative team player who is adaptable, resourceful and open to taking on new challenges
• Strong verbal and written communication skills, with the confidence to engage a range of internal and external stakeholders
• Experience with Alteryx, Tableau, Power BI and Microsoft Copilot

Responsibilities

• Coordinate and administer student internship operations to ensure a smooth, timely and positive experience for students, academic schools and industry partners
• Support the administration and enhancement of the Internship Management System to improve user experience, process efficiency and data accuracy
• Work closely with key stakeholders to support effective communication, alignment and collaboration on internship matters
• Respond to enquiries and feedback from NP internship supervisors, internship companies, students and parents, providing timely and service-oriented support
• Leverage data tools to develop dashboards and reports that generate insights for enhancing internship quality, student experience and industry partnership development
• Contribute to the review, improvement and digitalisation of internship-related processes to strengthen operational effectiveness and service delivery
• Provide administrative and operational support to enable the effective delivery of internship programmes across the Polytechnic

Skills

Stakeholder management

Data analysis

Process improvement

Digitalisation

Tableau

Power BI

Alteryx

Communication skills

Tools

Alteryx

Tableau

Power BI

Microsoft Copilot

Job description

Ngee Ann Polytechnic is seeking a Senior Executive, Internship Management on a 2-year contract within Careers & Global Immersion. You will coordinate internship operations and support administration of the Internship Management System.

You will work with academic schools, industry partners and students, developing dashboards using Alteryx, Tableau and Power BI to improve internship quality and student experience.