SENIOR DATA ANALYST - CENTRE FOR LEARNING & TEACHING EXCELLENCE

Ngee Ann Polytechnic; Singapore; On-site; SGD 85,000 - 115,000; Full time

Job summary

Ngee Ann Polytechnic invites applications for a two-year Senior Data Analyst role in the Centre for Learning & Teaching Excellence. You will apply analytics and data management to support student success, academic quality, and institutional decision-making.

Collaborating with academic schools, you will analyse surveys such as GES and students experience surveys, develop dashboards, and help elevate teaching and learning outcomes through data-driven insights.

Qualifications

• Strong analytical and problem-solving skills.
• Proficiency in Power BI, Tableau, Alteryx or similar analytics tools.
• Experience in data modelling, ETL, dashboard development and reporting.
• Strong communication and stakeholder management skills.
• Experience in higher education, institutional research, survey analytics or systems will be an advantage.

Responsibilities

• Champion GES survey data and manage data preparation, validation, analysis and reporting.
• Generate insights from academic quality, learning and graduate outcomes data to support decisions.
• Develop dashboards and reports by maintaining analytics solutions for timely insights.
• Ensure data quality and reliable operations of AQ and analytics systems.
• Drive analytics innovation by improving workflows with automation and AI.

Skills

Analytical thinking

Problem-solving

Data modelling

ETL

Dashboard development

Stakeholder management

Survey analytics

Higher education experience

Tools

Power BI

Tableau

Alteryx

Job description

What the role is:

This is a 2-year position as a Senior Data Analyst in the Centre for Learning & Teaching Excellence.

What you will be working on:

TheSenior Data Analyst provides expertise in analytics and data management initiatives that support student success, academic quality, and institutional decision-making. You will play a key role in managing and analysing institutional data such as the Graduate Employment Survey (GES), developing learning analytics insights, and facilitating the use of data to enhance teaching & learning and graduate outcomes.

This position involves close collaboration with academic schools and departments to collect and analyse survey data (e.g. Graduate Employment Survey, Freshmen & Progress Surveys), Module Experience Survey, Students Experience of Teaching Survey) from different stakeholders to ensure alignment with best practices in education and industry standards.

The key duties are as follows:

• Apply specialist knowledge to champion GES and manage survey data, including data preparation, validation, analysis, reporting and stakeholder coordination
• Generate data insights by analysing academic quality, learning and graduate outcomes data to support decision-making
• Develop dashboards and reports by creating and maintaining analytics solutions that provide timely and actionable insights
• Manage data systems and quality by ensuring reliable data, streamlined processes and effective operation of AQ and analytics systems
• Implement analytics innovation by improving workflows through automation, AI and data-driven process changes

What we are looking for:

• Strong analytical and problem-solving skills with experience managing complex datasets
• Proficiency in Power BI, Tableau, Alteryx or similar analytics tools
• Experience in data modelling, ETL, dashboard development and reporting
• Strong communication and stakeholder management skills
• Experience in higher education, institutional research, survey analytics or systems will be an advantage

About Ngee Ann Polytechnic

At Ngee Ann Polytechnic, our nine academic schools offer over 40 full-time diplomas to a growing student population of more than 15,000. As a public tertiary institution, internationally-recognised for its academic excellence and close industry links, NP prides itself on having a dedicated and professional teaching faculty, complete with campus facilities that are among the finest in the world.An institution of higher learning, Ngee Ann Polytechnic believes in giving every student an enriching learning experience and every employee the opportunity to build a meaningful career.If you are a self-starter with an innovative mind, a versatile person with the drive for all-rounded excellence, and a dedicated team player who shares our vision and values, we invite you to join our inspired team.