Senior Insurance Policy Servicing & Ops Lead

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 31,990 - 38,317; Full time

Job summary

A leading human resources firm in Singapore is seeking a Senior Business Support Officer to support the Business Support Manager within the Consumer Division. Responsibilities include overseeing policy activities, maintaining customer records, and enhancing business processes. The ideal candidate has at least 2 years of relevant experience in the insurance industry, strong problem-solving skills, and a dedication to exceptional customer service. This permanent role offers a competitive salary up to $3150, plus variable bonuses, and requires strong proficiency in English and MS Office.

Qualifications

• Minimum 2 years of relevant experience in policy servicing and administration in insurance.
• Mature, independent, self-motivated with strong multitasking skills.
• Proactive and results-driven individual able to work under pressure.

Responsibilities

• Oversee policy-related activities, ensuring accuracy and compliance.
• Supervise records and documents in the insurance database.
• Collaborate to optimize business processes for customer experience.

Skills

Team player

Time management

Analytical problem-solving

Communication skills

Proficient in MS Word and Excel

Fluent in English

Mandarin (desirable)

Job description

A leading human resources firm in Singapore is seeking a Senior Business Support Officer to support the Business Support Manager within the Consumer Division. Responsibilities include overseeing policy activities, maintaining customer records, and enhancing business processes. The ideal candidate has at least 2 years of relevant experience in the insurance industry, strong problem-solving skills, and a dedication to exceptional customer service. This permanent role offers a competitive salary up to $3150, plus variable bonuses, and requires strong proficiency in English and MS Office.