Senior Insurance Claims Specialist

AMBITION GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 33,000 - 60,000; Full time

Job summary

AMBITION GROUP SINGAPORE PTE. LTD. is seeking an Insurance Claims Officer in Singapore to review, assess, and approve Shield insurance claims within set turnaround times, ensuring compliance with internal policies and regulatory requirements.

The role involves investigations, service recovery, and coordinating with hospitals for documentation. The ideal candidate holds a Diploma in a related discipline, has at least 1 year of relevant experience, and can start immediately or on short notice.

Qualifications

• Minimum Diploma in a related discipline.
• Minimum 1 year of relevant experience.
• Able to start immediately or within short notice.

Responsibilities

• Review, assess and approve Shield insurance claims within stipulated service turnaround times, ensuring accuracy and compliance with internal policies and regulatory requirements.
• Conduct claims investigations, handle service recovery matters and respond to claims-related enquiries.
• Liaise with hospitals and clinics to obtain medical clarifications and supporting documentation.
• Participate in departmental projects and process improvement initiatives as assigned.
• Deliver quality customer service by addressing enquiries, resolving complaints and coordinating with relevant stakeholders.
• Adhoc tasks and projects as assigned.

Education

Diploma in related discipline

Job description

AMBITION GROUP SINGAPORE PTE. LTD. is seeking an Insurance Claims Officer in Singapore to review, assess, and approve Shield insurance claims within set turnaround times, ensuring compliance with internal policies and regulatory requirements.

The role involves investigations, service recovery, and coordinating with hospitals for documentation. The ideal candidate holds a Diploma in a related discipline, has at least 1 year of relevant experience, and can start immediately or on short notice.