Claims Specialist: Client Care & Policy Review

AWG Insurance Brokers Pte Ltd; Singapore; Presencial; SGD 36.000 - 48.000; Tempo integral

Resumo da vaga

AWG Insurance Brokers Pte Ltd in Singapore seeks a Claims Assistant to support client claim handling and policy reviews. You will coordinate with adjusters, verify documents, and ensure accurate submissions to underwriters while maintaining strong client relationships.

The role requires a diploma/degree in Insurance (or related) and at least 1 year of claims experience, with proficient MS Office skills and solid communication abilities. Teamwork and independent work are essential.

Qualificações

• Diploma or degree in Insurance or related field.
• 1 year of general claims experience preferred.
• Proficient in MS Office and basic computer skills.
• Strong interpersonal and communication abilities.

Responsabilidades

• Provide excellent customer service to clients regarding claims matters.
• Review insurance policies to assess coverage.
• Offer claim support to internal marketing teams.
• Regularly review outstanding claim files.
• Coordinate with adjusters and investigators as needed.
• Foster and maintain positive relationships with clients and insurers.
• Verify and review documents for completeness before submitting to underwriters.
• Ensure proper document filing and accurate system updates.
• Perform other ad hoc duties or projects as assigned.

Conhecimentos

Customer service

Communication

Interpersonal skills

Multitasking

Teamwork

Independent work

Formação

Diploma/degree in Insurance

Ferramentas

Microsoft Office

Descrição da vaga

AWG Insurance Brokers Pte Ltd in Singapore seeks a Claims Assistant to support client claim handling and policy reviews. You will coordinate with adjusters, verify documents, and ensure accurate submissions to underwriters while maintaining strong client relationships.

The role requires a diploma/degree in Insurance (or related) and at least 1 year of claims experience, with proficient MS Office skills and solid communication abilities. Teamwork and independent work are essential.