Senior Implementation Project Manager

EPIC HEALTHCARE SYSTEMS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare software provider in Singapore is seeking a Senior Implementation Project Manager to oversee the implementation of its integrated healthcare software for clients. The successful candidate will coordinate closely with customers and internal teams, guiding them through the setup and training processes. Candidates must have a bachelor's degree, at least 2 years of Epic software implementation experience, and relevant certifications. This role is crucial in ensuring customer satisfaction and successful project execution.

Qualifications

• 2+ years of Epic software implementation experience as an Application Project Manager, Application Manager or Application Coordinator, including experience through at least one software go-live.
• Pass Epic’s standard pre-hire assessment test for the role.
• Hold appropriate Epic software application certification.

Responsibilities

• Coordinate the implementation and configuration of Epic software at customer locations.
• Guide customer counterparts through their build, system testing, end-user training.
• Monitor project timelines and key milestones.

Skills

Interpersonal communication skills

Project management competencies

Team coordination

Problem-solving skills

Education

Bachelor's degree or higher (any major)

Job description

Job description

We are looking for Senior Implementation Project Managers for Epic’s software in connection with the implementation of Epic’s integrated suite of healthcare software for its customer in Singapore. The duties will include working closely with Epic’s customer(s) and Epic’s internal project management team to coordinate the implementation and configuration of the Epic software at customer location(s). This may include guiding customer counterparts through their build, system testing, end-user training, end-user adoption, and other implementation-related activities. They will monitor project timelines and key milestones within their areas of ownership.

Job requirements

• Bachelor’s degree or higher (any major)
• 2+ years of Epic software implementation experience as an Application Project Manager, Application Manager or Application Coordinator, including experience through at least one software go-live
• Pass Epic’s standard pre-hire assessment test for the role
• Hold appropriate Epic software application certification

Other competencies

• Demonstrated interpersonal communication skills
• Hold strong project management competencies including team coordination and problem solving skills
• Demonstrated judgment in handling escalations