Senior Guest Experience Lead - Restaurant

UNDER DER LINDEN PTE. LTD.; Singapore; Sur place; SGD 36 000 - 51 000; Plein temps

Avantages offerts par ce poste

5 days work week

Medical benefits and incentives

Staff meals provided

Résumé du poste

UNDER DER LINDEN PTE. LTD. invites applications for a Guest Services Host in Singapore, delivering warm hospitality and memorable dining experiences. You will greet guests, manage reservations, and coordinate seating with attentiveness and efficiency.

The role requires at least 3 years in hospitality, strong English, and preferably Spanish or French. Weekend and public holiday work are expected; a passion for service and team collaboration is essential.

Qualifications

• Minimum of 3-year experience in a restaurant or hotel environment.
• Full professional proficiency in English.
• Fluent in Spanish or French is highly preferred.
• Willingness to work on weekends and public holidays.
• A genuine passion for delivering high-quality guest service with a welcoming demeanor.
• Enjoy interacting with guests and customers, creating a warm and inviting atmosphere.

Responsabilités

• Engaging and communicate with customers in a polite, courteous, and constructive manner, actively promoting our services and menu.
• Manage reservations, greet guests, and attend to their needs with grace and efficiency.
• Handle all guest-related matters, ensuring every guest has a memorable experience.
• Greet and escort guests to their tables, ensuring seating arrangements match the group size.
• Oversee the flow of guests in and out of the restaurant, ensuring a smooth dining experience.
• Handle day-to-day restaurant reservations, including large group bookings, promptly and respectfully.
• Maintain positive relations with guests and manage the reception area with poise.
• Provide menu recommendations upon request and enhance the guest dining experience by up-selling additional products when appropriate.
• Collaborate with restaurant staff to review daily specials, menu changes, and service details for reservations.

Connaissances

English proficiency

Spanish language

French language

Description du poste

UNDER DER LINDEN PTE. LTD. invites applications for a Guest Services Host in Singapore, delivering warm hospitality and memorable dining experiences. You will greet guests, manage reservations, and coordinate seating with attentiveness and efficiency.

The role requires at least 3 years in hospitality, strong English, and preferably Spanish or French. Weekend and public holiday work are expected; a passion for service and team collaboration is essential.