Guest Experience Lead – Fine Dining Team

OUE Restaurants Pte. Ltd.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Benefits offered by this job

Annual Leave

Family Care Leave

Paid Medical Leave

Annual Wage Supplement

Performance Bonus

Group Medical Insurance

Educational Assistance

Staff Discounts

Job summary

OUE Restaurants Pte. Ltd. is looking for a Guest Relations Executive in Singapore. The role focuses on delivering exceptional service while managing guest interactions professionally. With a strong emphasis on menu knowledge and beverage understanding, the candidate will be responsible for ensuring a positive dining experience, addressing guest needs, and maintaining service standards. Ideal candidates should have at least 1 year of experience in a similar role and demonstrate a positive attitude and flexibility to work shifts, weekends, and public holidays.

Qualifications

• 1 year of experience in a similar role at a celebrity-chef restaurant.
• Motivated and committed, with a desire to grow professionally.
• Flexibility and adaptability to changing needs.

Responsibilities

• Deliver prompt, courteous service as point of contact with guests.
• Take ownership of service stations for smooth table progression.
• Monitor guest experience and proactively address service needs.

Skills

Menu knowledge

Basic beverage understanding

Positive attitude

Team-oriented approach

Job description

OUE Restaurants Pte. Ltd. is looking for a Guest Relations Executive in Singapore. The role focuses on delivering exceptional service while managing guest interactions professionally. With a strong emphasis on menu knowledge and beverage understanding, the candidate will be responsible for ensuring a positive dining experience, addressing guest needs, and maintaining service standards. Ideal candidates should have at least 1 year of experience in a similar role and demonstrate a positive attitude and flexibility to work shifts, weekends, and public holidays.