Guest Experience Leader: Delight Guests & Elevate Service

Lobehold; Singapore; On-site; SGD 27,900 - 39,060; Full time

Benefits offered by this job

Monthly sales incentive

Medical and insurance coverage

Employee dining discounts

Sabbaticals for long-service

Celebrations for key milestones

Job summary

A leading hospitality group in Singapore is seeking passionate individuals to enhance guest satisfaction within their restaurants. Ideal candidates will have strong interpersonal skills and a proactive attitude towards service. The role includes relationship building, order taking, and upselling products. Comprehensive benefits like medical coverage, dining discounts, and sabbaticals for long service are offered.

Qualifications

• Strong interpersonal skills to build long-lasting relationships with guests.
• Proactive attitude towards guest satisfaction.
• Ability to upsell products effectively based on product knowledge.

Responsibilities

• Build and maintain relationships with guests.
• Take orders and describe menu items effectively.
• Upsell products to enhance guest experience.
• Ensure high guest satisfaction through proactive service.
• Improve operational procedures and systems.

Job description

A leading hospitality group in Singapore is seeking passionate individuals to enhance guest satisfaction within their restaurants. Ideal candidates will have strong interpersonal skills and a proactive attitude towards service. The role includes relationship building, order taking, and upselling products. Comprehensive benefits like medical coverage, dining discounts, and sabbaticals for long service are offered.