Senior FX Application Support Analyst

Citigroup Inc.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Citigroup Inc. is seeking an eFX Application Support Senior Analyst to run and maintain Citi’s production environment for franchise-critical applications, enabling traders to confidently service clients.

You will drive stability and service improvements, develop application knowledge, and collaborate with Application Technology Development, Infrastructure, and Business Product Owners to grow technically and professionally.

Qualifications

• 5-8 years experience in an Application Support role.
• Experience in a Production Support role/environment is essential
• Experience with technical tools and systems and a willingness and ability to learn new technologies.

Responsibilities

• Manage, maintain, and support applications and their operating environments, providing technical and business support for users of Citi.
• Perform start of day checks, continuous monitoring, regional handovers, and same day risk reconciliations.
• Develop and maintain technical support documentation to support team members and wider technology teams.
• Identify ways to maximise the potential of the applications used.
• Partner with appropriate application development and production support areas and teams to prioritise bug fixes and support tooling requirements.

Skills

SQL

Linux

Stakeholder communication

Problem solving

Education

Bachelor’s degree or equivalent

Tools

SQL

Linux

Job description

Citigroup Inc. is seeking an eFX Application Support Senior Analyst to run and maintain Citi’s production environment for franchise-critical applications, enabling traders to confidently service clients.

You will drive stability and service improvements, develop application knowledge, and collaborate with Application Technology Development, Infrastructure, and Business Product Owners to grow technically and professionally.