Senior Freight Executive (Air & Sea)

SATSACO GROUP; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

PM shift allowance

WFH allowance

Weekend duty allowance

Job summary

SATSACO GROUP is seeking an experienced freight forwarding professional in Singapore with strong hands-on experience in both air and sea freight. This senior operations role covers shipment coordination, customer management, documentation, permits, DG cargo and billing, with progression toward supervisory responsibilities.

You will work closely with the Freight Manager, taking increasing responsibility for daily operations and team coordination, and guiding junior staff while ensuring accuracy

Qualifications

• Minimum 5 years of relevant freight forwarding experience.
• Strong hands‑on experience in BOTH air and sea freight is essential.
• Good knowledge of freight documentation, customs procedures and shipment processes.
• Hands‑on experience with TradeNet permit applications / declarations is a strong advantage.
• DG certification and practical experience handling DG shipments is a strong advantage.
• Experience with freight billing, invoicing and charge verification.
• Strong customer service, communication and coordination skills.
• Good problem‑solving skills with the ability to manage multiple priorities.
• Strong attention to detail and accuracy.
• Able to work independently and take ownership of operational matters.
• Experience guiding or mentoring junior staff is an advantage.
• Strong interest and potential to progress into a supervisory role.
• Diploma/Degree in Logistics, Supply Chain, Business or related field preferred.
• Certified Declarant qualification is an advantage.

Responsibilities

• Manage customer accounts and provide timely shipment and operational updates.
• Handle end‑to‑end air and sea freight operations, including bookings, tracking and delivery coordination.
• Coordinate with airlines, shipping lines, overseas agents, vendors and internal teams.
• Prepare and verify MAWB, HAWB, Bill of Lading, DG and customs‑related documentation.
• Handle TradeNet permit applications and declarations where required.
• Coordinate DG cargo and ensure proper documentation and compliance with applicable requirements.
• Handle customer enquiries and resolve shipment and operational issues.
• Support freight billing, invoicing and verification of shipment‑related charges.
• Maintain accurate shipment records and documentation.
• Assist the Freight Manager with daily operations and process improvements.
• Guide junior team members and support team coordination.

Skills

Freight forwarding

Air freight

Sea freight

Customer service

Communication

Team coordination

Problem solving

Attention to detail

Independent work

Mentoring juniors

Leadership potential

Education

Diploma/Degree in Logistics, Supply Chain, Business or related field

Tools

TradeNet

Job description

About the Role

We are looking for an experienced freight forwarding professional with strong hands‑on experience in BOTH air and sea freight.

This is a senior operations role covering shipment coordination, customer management, documentation, permits, DG cargo and billing, with a clear opportunity to progress towards an Assistant Supervisor / supervisory role.

You will work closely with the Freight Manager and take increasing responsibility for daily operations and team coordination.

Key Responsibilities

• Manage customer accounts and provide timely shipment and operational updates.

• Handle end‑to‑end air and sea freight operations, including bookings, tracking and delivery coordination.

• Coordinate with airlines, shipping lines, overseas agents, vendors and internal teams.

• Prepare and verify MAWB, HAWB, Bill of Lading, DG and customs‑related documentation.

• Handle TradeNet permit applications and declarations where required.

• Coordinate DG cargo and ensure proper documentation and compliance with applicable requirements.

• Handle customer enquiries and resolve shipment and operational issues.

• Support freight billing, invoicing and verification of shipment‑related charges.

• Maintain accurate shipment records and documentation.

• Assist the Freight Manager with daily operations and process improvements.

• Guide junior team members and support team coordination.

Requirements

• Minimum 5 years of relevant freight forwarding experience.

• Strong hands‑on experience in BOTH air and sea freight is essential.

• Good knowledge of freight documentation, customs procedures and shipment processes.

• Hands‑on experience with TradeNet permit applications / declarations is a strong advantage.

• DG certification and practical experience handling DG shipments is a strong advantage.

• Experience with freight billing, invoicing and charge verification.

• Strong customer service, communication and coordination skills.

• Good problem‑solving skills with the ability to manage multiple priorities.

• Strong attention to detail and accuracy.

• Able to work independently and take ownership of operational matters.

• Experience guiding or mentoring junior staff is an advantage.

• Strong interest and potential to progress into a supervisory role.

• Diploma/Degree in Logistics, Supply Chain, Business or related field preferred.

• Certified Declarant qualification is an advantage.

Career Development

The successful candidate will work closely with the Freight Manager and progressively take on greater responsibility in:

• Team coordination and mentoring

• Handling escalated customer and operational matters

• Process improvement

• Greater ownership of freight operations

• Progression towards Assistant Supervisor / Supervisory responsibilities

Working Hours

Standard: 8:30 AM – 6:00 PM

Depending on operational requirements:

PM Shift: 2:00 PM – 10:00 PM (PM shift allowance will be provided)

Weekend duty: Approximately once a month. Weekend support can be performed from home, with WFH allowance provided.

Why Join Us?

• Clear pathway towards an Assistant Supervisor / supervisory role

• Exposure to both air and sea freight

• Opportunity to develop leadership and team coordination experience

• Work closely with the Freight Manager

• Stable and collaborative working environment

If you are an experienced air‑and‑sea freight professional with strong operational knowledge and are ready to take the next step towards leadership, we'd like to hear from you.