Senior Forward Deployed Engineer - AI Voice APAC

Praxy; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Equity Provided

Top 1% Talent pay

Job summary

Retell AI is expanding its team in APAC and seeks a Senior Forward Deployed Engineer to work with enterprise customers across Singapore or Hong Kong. You will build, deploy, and scale voice AI systems, collaborating closely with engineering and deployment teams to deliver production-ready solutions.

You will communicate complex technical concepts clearly to diverse stakeholders, travel across APAC as needed, and help shape product direction while maintaining high customer satisfaction and rapid

Qualifications

• 2+ years in a customer-facing technical role (FDE, Solutions Engineer, Technical PM, CSE/Support Engineer, or similar).
• Fluent in Mandarin and English for stakeholder communication.
• Able to travel across APAC and based in Singapore or Hong Kong.

Responsibilities

• Own customer projects end-to-end from requirements to production.
• Build and deploy voice AI and LLM-powered applications.
• Work directly with customers to design technical solutions and demos.
• Collaborate with Sales, Product, and Engineering to solve customer problems.
• Identify product gaps and contribute to platform improvements.

Skills

Customer-facing role

APAC experience

Bilingual Mandarin/English

Tools

Python

Java

Node.js

Job description

Retell AI is expanding its team in APAC and seeks a Senior Forward Deployed Engineer to work with enterprise customers across Singapore or Hong Kong. You will build, deploy, and scale voice AI systems, collaborating closely with engineering and deployment teams to deliver production-ready solutions.

You will communicate complex technical concepts clearly to diverse stakeholders, travel across APAC as needed, and help shape product direction while maintaining high customer satisfaction and rapid