Senior Voice AI Deployment Engineer — APAC

retell-ai; Singapore; On-site; SGD 120,000 - 200,000; Full time

Job summary

Retell AI is seeking a Senior Forward Deployed Engineer to work with enterprise customers across APAC, building, deploying, and scaling voice AI systems. You’ll sit at the intersection of customers and engineering, solving complex problems, shipping production systems, and shaping the product.

You will travel across APAC, collaborate with Sales, Product, and Engineering, and help customers get the most out of Retell’s platform in a fast-growing environment.

Qualifications

• 2+ years in a customer-facing technical role such as FDE, Solutions Engineer, or CSE.
• Strong communication and ability to explain complex concepts clearly.
• Proficient software engineering in Python or JavaScript.
• Experience with AI/LLM systems or complex tech products.
• Comfortable with cross-stakeholder engagement and travel across APAC.
• Based in Singapore or Hong Kong.

Responsibilities

• Own customer projects end-to-end from requirements to production.
• Build and deploy voice AI and LLM-powered applications.
• Develop integrations and production systems with Python and JavaScript.
• Collaborate with customers to understand requirements and design solutions.
• Run technical demos and help customers maximize Retell's value.
• Partner with Sales, Product, and Engineering to solve problems.
• Identify product gaps and contribute to platform improvements.
• Help expand Retell's presence across APAC.
• Travel across APAC as needed.

Skills

Python

JavaScript

Communication

Customer-facing

AI/LLM

Mandarin

English

Job description

Retell AI is seeking a Senior Forward Deployed Engineer to work with enterprise customers across APAC, building, deploying, and scaling voice AI systems. You’ll sit at the intersection of customers and engineering, solving complex problems, shipping production systems, and shaping the product.

You will travel across APAC, collaborate with Sales, Product, and Engineering, and help customers get the most out of Retell’s platform in a fast-growing environment.