Senior Field Account Manager — Enterprise SaaS

Nextens

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

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Job summary

LexisNexis Risk Solutions in Singapore is seeking a Senior Field Account Manager to manage a portfolio of enterprise clients, cultivate deep relationships, and drive retention and renewals. You will collaborate with the Business Development Manager to close deals and identify upsell opportunities across risk and compliance solutions.

You will engage with senior stakeholders, develop customer success strategies, and coordinate with product and operations teams to ensure seamless onboarding and

Qualifications

8 years of proven sales and strategic account management experience.
Adept at engaging with large enterprise accounts and senior stakeholders.
Strong relationship-building and communication skills.
Experience cross-functionally with operations and product teams.

Responsibilities

Build solid relationships with clients, understand needs and guide them.
Develop and implement customer success strategies to drive adoption and retention.
Collaborate with sales and product teams for onboarding and ongoing satisfaction.
Identify upsell or cross-sell opportunities within existing clients.
Monitor customer health metrics and address issues proactively.
Gather feedback to inform product development and improve customer experience.

Skills

Relationship building

Strategic account management

Enterprise sales

Communication skills

Cross-functional collaboration

CRM proficiency

Tools

Salesforce

Job description

You will engage with senior stakeholders, develop customer success strategies, and coordinate with product and operations teams to ensure seamless onboarding and

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