Senior Facilities Leader — Strategy, Safety & Ops

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Jones Lang LaSalle (JLL) Singapore is seeking an experienced Facilities Management leader to oversee operations for assigned properties. The role leads multidisciplinary teams, ensures safety, compliance and performance, and drives energy efficiency and sustainability initiatives on-site at Singapore locations.

The incumbent will coordinate with JTC stakeholders, manage budgets, and advance digitalization of FM services, while ensuring 24/7 emergency readiness and timely reporting.

Qualifications

• Degree from a recognised tertiary establishment.
• Minimum 8 years of relevant working experience at equivalent SFM/FM level.
• Must have managed accumulated building portfolio of >200,000 sqm in past 3 years.
• Minimum 5 years' experience in providing integrated facilities management services with current CFME accreditation by SIFMA.

Responsibilities

• Oversee overall facilities management operations for assigned Properties/Estates.
• Lead and manage multi-disciplinary FM teams including Property Executives, Technicians, and support staff.
• Participate in strategic level meetings and steering groups relating to Properties/Estates.
• Ensure smooth mobilisation and deployment of proposed manpower upon contract award.
• Ensure efficient, effective management and maintenance of Properties/Estates to meet JTC standards.
• Supervise routine maintenance programs, SOPs, workplace safety & risk assessments.
• Oversee quality management programs for works, environmental sustainability, regulatory compliance.
• Monitor energy & utility management and track performance indicators.
• Ensure compliance with Corporation's house rules and permit-to-work procedures.
• Oversee Fire Safety Manager (FSM) appointments and SCDF compliance.
• Manage Workplace Safety & Health Officer (WSHO) requirements.
• Ensure all statutory requirements and authority regulations are met.
• Supervise and coordinate sub-contractors and service providers.
• Conduct routine inspections and quality checks on maintenance works.
• Ensure contractor performance meets or exceeds Corporation targets.
• Manage procurement processes and cost efficiency measures.
• Support digitalization, innovation and technology testbed initiatives.
• Work with Digital Services Officer on system integration and data management.
• Facilitate implementation of new technologies for productivity improvements.
• Maintain professional communication with JTC officers and tenants/lessees.
• Address prolonged service or KPI failures with remedial actions.
• Conduct joint inspections and audits with Corporation officers.
• Provide professional advice to improve FM service delivery.
• Ensure 24/7 emergency response capabilities.
• Support emergency situations including pandemic response.
• Participate in Business Continuity Committee and Disaster Recovery Planning.
• Deploy additional resources during emergencies as required.
• Meet JTC's Service Level Agreements (SLA) and Service Standards (SS).
• Achieve critical (<25 mins), urgent (<25 mins), normal (same day).
• Maintain high customer satisfaction levels.
• Submit monthly reports covering financials, customer management, compliance.
• Track and report performance status, authority compliance, contract financials.
• Provide periodic stock-take and improvement recommendations.
• Building Management Systems: Oversee BMS/BOS operations and optimization.
• Support JTC Operations Command Centre integration.
• Manage building equipment monitoring and fault detection.
• Environmental & Sustainability: Implement environmental management programs.
• Support Green Mark certification processes.
• Drive energy efficiency and cost savings initiatives.

Education

Degree from a recognised tertiary establishment

Minimum 8 years of relevant working experience at equivalent SFM/FM level

Must have managed accumulated building portfolio of >200,000 sqm in past 3 years

Minimum 5 years' experience in providing integrated facilities management services with current CFME accreditation by SIFMA

Job description

Jones Lang LaSalle (JLL) Singapore is seeking an experienced Facilities Management leader to oversee operations for assigned properties. The role leads multidisciplinary teams, ensures safety, compliance and performance, and drives energy efficiency and sustainability initiatives on-site at Singapore locations.

The incumbent will coordinate with JTC stakeholders, manage budgets, and advance digitalization of FM services, while ensuring 24/7 emergency readiness and timely reporting.