Senior Facilities Coordinator: Building Ops & Repairs

C&W SERVICES (S) PTE. LTD.; Singapore; Presencial; SGD 45 000 - 65 000; Tempo integral

Resumo da oferta

Cushman & Wakefield is seeking a Senior Property Officer to support facility management across its client portfolio in Singapore. The role focuses on coordinating service delivery, handling client inquiries, and maintaining building systems with a strong emphasis on timely issue resolution.

The candidate should have 3–5 years in administrative or tenant services, plus experience with data entry, reporting and customer service, preferably in facilities or real estate settings.

Qualificações

• Minimum of 3–5 years of experience in an administrative, accounting or tenant services capacity.
• Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications.
• Previous customer service experience.
• Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred.

Responsabilidades

• Provide general facility management services including continuous monitoring of office/facility.
• Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery.
• Follow up with clients to ensure customer satisfaction.
• Respond to all facility inquiries and complaints, verify problem and take corrective action.
• Remain knowledgeable regarding all operational aspects of building systems.
• Coordinate with outside contractors for service and repairs of equipment.
• Follow protocol for effective building maintenance and safety procedures.
• Maintain communication with contractors, client, and team.
• Assist with inspection of sites within the assigned building portfolio.
• Create work orders and assign to engineering staff, subcontractors and vendors.
• Report on open/closed work orders and check status with assigned party.
• Request, review and submit work orders, bids and proposals from vendors.
• Verify final invoice pricing and process payments in a timely manner.

Conhecimentos

Communication Proficiency

Customer Focus

Initiative

Sense of Urgency

Multi-Tasking

Formação académica

High school diploma or GED

Associate's or Bachelor's degree in facilities management or related field preferred

Descrição da oferta de emprego

Cushman & Wakefield is seeking a Senior Property Officer to support facility management across its client portfolio in Singapore. The role focuses on coordinating service delivery, handling client inquiries, and maintaining building systems with a strong emphasis on timely issue resolution.

The candidate should have 3–5 years in administrative or tenant services, plus experience with data entry, reporting and customer service, preferably in facilities or real estate settings.