Facilities Operations Lead — Safety, Compliance & Delivery

Cushman & Wakefield; Singapore; On-site; SGD 90,000 - 130,000; Full time

Benefits offered by this job

Career development

Promotion from within

Diversity and Inclusion

Job summary

Cushman & Wakefield in Singapore (Bukit Merah) is seeking an Assistant Facilities Manager to oversee day-to-day operations, maintenance and service delivery across building systems. You will lead site operations, coordinate contractors and vendors, manage budgets and drive continuous improvement through data-driven planning.

The role requires strong stakeholder management with tenants, clients, service providers and internal teams, plus experience in emergency response and statutory compliance.

Qualifications

• Degree in Engineering (Mechanical, Electrical, Facilities Management, or related discipline).
• Minimum 5 years' experience in a similar role or property environment, including at least 2 years in local integrated facilities management.
• Strong leadership, contractor management, analytical and stakeholder communication capabilities.
• Ability to respond effectively to emergencies, breakdowns, and urgent repair situations.
• Experience coordinating and managing subcontractors and vendors.
• Good organisational, problem-solving, and communication skills.
• Ability to work collaboratively with stakeholders such as Project Managers, clients, and service teams.

Responsibilities

• Lead safe, secure and effective site operations across all contracted services, ensuring resources, compliance and service continuity.
• Manage preventive, corrective, breakdown, minor, cyclical, improvement and DLP works; coordinate MSF-appointed contractors and service providers; verify work and reports.
• Operate emergency call-out and escalation arrangements, lead first response and service recovery within contractual timelines.
• Maintain the Facilities Management and Operational Manual, maintenance plans, SOPs, asset registers and audit-ready site records.
• Manage tenants and stakeholders, including fit-out interfaces, facilities bookings, service requests and complaints.
• Control budgets, procurement inputs, quotations, work orders, invoice verification and cost risks; develop capital and lifecycle plans.
• Use CFMS, KPI/SLA data and recurring-failure analysis to drive contractor accountability and continual improvement.

Skills

Leadership

Contractor management

Analytical skills

Stakeholder communication

Education

Engineering degree

Job description

Cushman & Wakefield in Singapore (Bukit Merah) is seeking an Assistant Facilities Manager to oversee day-to-day operations, maintenance and service delivery across building systems. You will lead site operations, coordinate contractors and vendors, manage budgets and drive continuous improvement through data-driven planning.

The role requires strong stakeholder management with tenants, clients, service providers and internal teams, plus experience in emergency response and statutory compliance.