Senior Executive

Allium Healthcare (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Senior Executive for its Business Office. The role involves providing financial counselling to clients and managing admission processes, including billing and collections. The ideal candidate will have a diploma or degree in accounting/finance and at least 5 years of experience, preferably in a healthcare setting. Proficiency in MS Office, strong relationship management, and attention to detail are key attributes for success in this position.

Qualifications

• Minimum 5 years of business office experience in a hospital or nursing home setting.
• Preferably with accounts-related experience.
• Must be detail-oriented and able to manage multiple activities concurrently.

Responsibilities

• Provide financial counselling for clients.
• Handle queries pertaining to admission process, services, and billings.
• Perform the admission process and collect deposits.
• Update client's registration using Infocare.
• Handle payment collections and issue receipts.
• Follow up on outstanding debts and alert management on prolonged bad debts.

Skills

Financial counselling

Relationship management

Planning and organisational skills

Attention to detail

Customer service mindset

Education

Diploma or Degree in accounting or finance

Tools

MS Office

Job description

The role of the Senior Executive, Business Office will be responsible for business office functions and supporting role to Finance department at Allium Care Studio / Allium Care Suites.

Responsibilities

• Provide financial counselling for clients
• Handle clients’ queries pertaining to admission process, services provided, service fee and billings, etc.
• Perform admission process from bill estimation, client data collection, signing of service agreement and collection of deposits.
• Create and update client’s registration using Infocare.
• Payment collections of credit card, NETS, cash and cheques from clients, and issuance of receipts in Infocare
• Provide monthly invoices to clients and ensure timely collection of receipts, including follow up on outstanding debtors and alert the management on prolonged bad-debt
• Work with the various teams and dept for improvement on quality and work processes.
• Supporting role to Finance function
• Handle visits request to the facilities.
• Any other ad-hoc duties assigned.

Requirements

• A Diploma or Degree from an accredited college/university preferably accounting and/or financial related
• A minimum 5 years business office experience, preferably in hospital or nursing home setting
• Preferably with accounts related experienced
• Proficient in MS Office application
• Excellent Relationship Management, planning & organisational skills.
• Attention to details on the deliverables and being meticulous.
• Ability to co-ordinate several activities concurrently.
• A mature, self-driven individual with a customer service mindset, enjoy working in a caring and cohesive environment.