Senior Executive, Environmental Services (2-year contract)

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a candidate to manage outsourced services under the Environmental Services Department. This role involves monitoring KPIs, reviewing performances, and ensuring compliance with safety standards. Candidates should possess a degree and at least 2 years of relevant experience, along with good interpersonal and communication skills.

Qualifications

• Minimum 2 years of relevant working experience.
• Proven ability to evaluate and monitor service performance.
• Experience in preparing and monitoring budgets.

Responsibilities

• Monitor KPIs of the various outsourced services.
• Review performance against targets and report findings.
• Conduct joint inspections with service providers.
• Collaborate with service providers to drive performance improvements.
• Prepare and monitor capital and operating expenditure for annual budgeting.
• Attend to incidents and investigate feedback from patients, visitors and staff; implement corrective actions.
• Perform audits to ensure safety and infection control compliance.
• Conduct joint inspections with providers to identify gaps and opportunities.
• Draft proposals and approval papers; prepare specifications for RFP/ITQ.
• Undertake improvement projects and perform other duties as assigned.

Skills

Interpersonal skills

Communication skills

Education

Degree in any relevant discipline

Job description

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Job Category: Ancillary

Posting Date: 10 Oct 2025

You will supervise and manage various outsourced services under the Environmental Services Department. You will be responsible to evaluate, implement and monitor Environmental Services related programs and services to ensure that it is delivered safely and promptly in the Hospital for our patients, visitors and staff.

Responsibilities

• Monitor KPIs of the various outsourced services under Environmental Services. This includes housekeeping services, linen and laundry, pest control service, waste disposal, sustainability and landscape services.
• Review and report the services providers’ performance against targets through monthly reports
• Conduct analysis and feedback on the variances of the KPIs
• Work with the service providers for performance improvements
• Prepare and monitor both capital and operating expenditure projects for the annual budgeting exercise
• Attend to incidents and investigate promptly on the feedback received from patients, visitors and/or staff and implement corrective actions and preventive measures
• Perform audit checks to ensure that the services are satisfactorily carried out and to ensure compliance to safety and infection control standards
• Conduct joint inspections and walkabout with service providers to assess their performance and identify gaps and areas for improvements
• Writing proposals and approval papers
• Provide detailed specifications for the purpose of calling for Request for Proposals (RFP) and/or Invitation to Quotes (ITQ)
• Undertake improvement projects
• Any other duties assigned from time to time

Requirements

• Degree in any relevant discipline
• Minimum 2 years of relevant working experience
• Good interpersonal & communication skills