Senior Executive / Assistant Manager (Environmental Services), Eastern General Hospital Planning Office

SINGAPORE HEALTH SERVICES PTE LTD; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

Eastern General Hospital (EGH) seeks a proactive Environmental Services professional to help plan and implement the hospital’s support services, including housekeeping, linen, waste, pest control, and landscaping, for the new campus. You will engage with clinical and non-clinical users and partners to optimise workflows and deploy smart solutions.

The role involves procurement, resource planning and contributing to ORAT activities, with emphasis on policy alignment, budgeting support and

Qualifications

• Bachelor's degree in any discipline, preferably healthcare related, with up to 2 years of related experience
• Knowledge & skill in design thinking, change management, project management, process and technology adoption methodologies would be a strong advantage
• Experience in service or healthcare industry is an advantage
• Excellent communication and interpersonal skills
• Proficient in MS Office application
• Team player with planning, analytical and communication skills, critical thinking, and ability to think outside the box
• Able to engage various stakeholders in a fluid environment within a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Responsibilities

• Support planning, development and operational readiness of key hospital support services (Housekeeping, Linen and Laundry, Waste Management, Pest Control and Landscape) for the new hospital campus
• Review and optimise operational workflows, policies and procedures; identify opportunities to leverage technology and smart solutions
• Support procurement and resource planning activities, including gathering user requirements and coordinating acquisitions
• Contribute to ORAT initiatives through planning, simulations, testing and staff training for a smooth transition into the new environment

Skills

Design thinking

Change management

Project management

Process adoption

Technology adoption

Education

Bachelor's degree

Job description

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH's vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patientcare, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff intheir careers.

We are seeking a motivated and proactive individual to join our Environmental Services (ES) team. You will play an instrumental role in supporting the planning, development and operational readiness of key hospital support services such as Housekeeping, Linen and Laundry, Waste Management, Pest Control and Landscape services for the new hospital campus.

Working closely with internal and external stakeholders, including clinical and non-clinical users, project teams and outsourced service partners, you will contribute to the development and implementation of operational models that support the hospital's vision, care delivery strategies and service excellence goals. Your responsibilities will include reviewing and optimising operational workflows, policies and procedures, while identifying opportunities to leverage technology, automation and smart solutions to enhance service effectiveness and operational efficiency.

The role encompasses supporting procurement and resource planning activities, including gathering user requirements, developing specifications and coordinating the acquisition and deployment of equipment, systems, supplies and services required for hospital operations. You will also contribute to Operational Readiness, Activation and Transition (ORAT) initiatives through operational planning, simulations, testing and staff training activities to ensure a smooth transition into the new hospital environment.

The role also includes supporting administrative and contract management activities such as monitoring service performance, assisting in budgeting activities and ensuring compliance with organisational policies, service standards and regulatory requirements. This is a unique opportunity to gain hands‑on experience in hospital development and operational planning while contributing to the successful opening of the hospital.

Requirements:

• Bachelor's degree in any discipline, preferably healthcare related, with up to 2 years of related experience
• Candidates with more years of relevant experience will be considered for the Assistant Manager role
• Knowledge & skill in design thinking, change management, project management, process and technology adoption methodologies, would be a strong advantage.
• Experience in service or healthcare industry is an advantage
• Excellent communication and interpersonal skills
• Proficient in MS Office application
• Team player with excellent planning, analytical and communication skills, possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused