Senior/Executive, Education & Recognition

SMRT Corporation, Ltd.; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

SMRT Corporation Ltd invites an Executive/Senior Executive to lead Education & Recognition for the Network System Maintenance (NSM) division. You will coordinate safety and quality education, run workshops, and manage engagement activities with staff and contractors.

This role supports the HOD, prepares presentation materials, and oversees award nominations and ceremonies, contributing to service excellence and workplace safety across NSM.

Qualifications

• Bachelor’s or Diploma with relevant experience in safety and quality programmes.
• Experience in organizing Safety & Quality Programmes and managing Award Nominations.
• Experience in operations & maintenance industrial environment or railway industry preferred.
• Strong command of English and report writing skills.

Responsibilities

• Promote safety and quality education and awareness across NSM departments through workshops and engagements.
• Organize Staff & Contractor Engagement efforts through Safety & Quality Workshops, Safety Days and related events.
• Seek nominations for quarterly and yearly internal and external Service Excellence Awards.
• Craft compliment stories to meet award criteria and coordinate with Corporate Service Excellence.
• Support HOD and prepare presentation materials for safety and quality meetings.

Skills

Microsoft Word

Microsoft Excel

PowerPoint

English language

Education

Bachelor’s degree in engineering or management

Diploma in engineering or management

Job description

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Senior/Executive, Education & Recognition

Job Purpose

The aim of this Executive/Senior Executive is to manage and coordinate Education & Recognition activities for the Network System Maintenance (NSM) division.

Responsibilities

Education

Promote safety and quality education and awareness across various departments in NSM by organizing Staff & Contractor Engagement efforts through Safety & Quality Workshops, monthly Safety Protected Time (SPT), bi-weekly Safety & Quality Talk (SQ Talk), yearly Staff Safety & Quality Engagement (Safety Day and Safety Night) and quarterly Contractor Safety Engagement etc.

Recognition

1. Seek nominations from the departments for all quarterly and yearly internal (Trains Service Excellence Award, WeCare Award etc) and external (EXSA, TGA etc) Service Excellence Awards.
2. Craft the compliment stories to bring out the essence of the deed to meet the award criteria.
3. Work closely with the Corporate Service Excellence department to ensure the award nominations are in order before submission.
4. Participate and serve in all Service Excellence Award ceremonies.

Others

1. Support Head of Department (HOD) in delivering the SQT (Safety, Quality & Training) Office objectives and work plan.
2. Perform secretariat role including preparation of presentation materials for safety and quality related meetings.
3. Undertake any other tasks as and when assigned and directed by HOD.

Qualifications & Work Experience

1. Bachelor’s degree in engineering or management discipline with minimum 3 years of relevant experience. (or)
2. Diploma in engineering or management discipline with 10 years of relevant experience.
3. Experience in organizing Safety & Quality Programmes and managing Award Nominations will be advantageous.
4. Experience in operations & maintenance industrial environment or railway industry is preferred.

Skills

• Proficient in Microsoft Word, Excel and PowerPoint.
• Strong command of English language for compliment story crafting and report writing.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, theEast-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision

Moving People. Enhancing Lifestyles

Core Values

Respect, Integrity, Safety & Service, Excellence