Senior Executive, Business Development

KJ FEM Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

KJFEM Pte Ltd in Singapore is seeking a dynamic Business Development Manager to drive new contracts in the commercial cleaning and integrated facilities services sector. You will identify opportunities, qualify leads, attend client meetings and tender briefings, and build a healthy sales pipeline to meet monthly, quarterly and annual targets.

You will collaborate with Operations, HR and Finance to ensure competitive pricing, smooth handover of won contracts, and ongoing client engagement across

Job description

• To drive new business growth for KJFEM in Singapore's commercial cleaning and integrated facilities services market. The role is responsible for identifying, pursuing and closing new contracts, building and maintaining a strong sales pipeline, and representing the Company at tenders and client meetings, while working closely with the General Manager, Business Development (MY & SG) and the Operations team to ensure a smooth handover and delivery of won contracts.

CORE JOB RESPONSIBILITIES:

New Business Development

• Identify, qualify and pursue new business opportunities across commercial, industrial, institutional, and public sector segments in Singapore.
• Develop and maintain a healthy pipeline of new leads and prospects, achieving monthly, quarterly and annual sales targets set by the GM, Business Development.
• Conduct client meetings, site visits and need assessments to scope out cleaning and facilities service requirements.
• Monitor and respond to relevant tenders on GeBIZ and other private-sector tender/procurement platforms.
• Prepare tender submissions, site survey reports, costings and proposals, and represent KJFEM at tender briefings and interviews.
• Coordinate with Operations, HR and Finance to ensure tender pricing reflects accurate manpower, equipment and compliance costs (e.g. Progressive Wage Model requirements).

Client & Contract Management

• Build and manage relationships with facility managers, MCST/MA committees, procurement teams and corporate clients.
• Negotiate contract terms and pricing within Company delegation of authority and minimum margin guidelines.
• Ensure a smooth handover of newly secured contracts to the Operations team, and support client onboarding.
• Cross-sell the Company's full suite of services (e.g. cleaning, disinfection, pest control, landscaping and other facilities support services) to new and existing clients.
• Track competitor activity, market pricing and industry developments in the Singapore cleaning/FM sector.
• Ensure proposals and contracts comply with NEA Cleaning Business Licence requirements, the Employment Act, and other applicable Singapore regulations.

Reporting & Administration

• Maintain accurate records of quotations, contract trackers and CRM/pipeline entries (work order documentation is prepared and supported by Sales Admin).
• Prepare and submit sales activity, pipeline and forecast reports to the GM, Business Development (MY & SG) regularly.
• Undertake any other ad hoc duties assigned by Management.

POSITION ACCOUNTABILITY / SCOPE:

• To issue sales quotations to customers in accordance with the Company's delegation of authority.
• To negotiate and confirm customer contracts within the minimum margin approved by Management; any exception requires prior approval from the GM, Business Development (MY & SG).
• To submit tenders and represent the Company at tender briefings and interviews.
• To confirm order information for Sales Admin to raise internal work orders (e.g. Contract Work Order, Initial Work Order, Renewal/Variation Work Order, etc).
• Achievement of annual new business revenue/sales target, as set by the GM, Business Development.
• Number of qualified leads and new opportunities generated per month.
• Sales pipeline value and conversion rate.
• Client retention and renewal rate for accounts secured.

POSITION REQUIREMENTS:

QUALIFICATION

• Minimum Diploma or Degree in Business, Sales & Marketing, or a related field.

EXPERIENCE

• Minimum 3 to 5 years of B2B sales/business development experience, preferably within the cleaning, facilities management, or outsourced services industry in Singapore.

KNOWLEDGE AND SKILLS

• Working knowledge of the Singapore cleaning/facilities management industry, including the NEA Cleaning Business Licence framework and GeBIZ / private-sector tender processes.
• Proven track record of meeting or exceeding sales targets.
• Strong negotiation, presentation and relationship-building skills.
• Proficient in Microsoft Office; experience with CRM/sales tracking tools is an advantage.
• Existing network of facility managers, MCST/MA committees or procurement contacts in Singapore is an advantage.

REQUIRED ATTRIBUTES

• Self-starter, resilient and target-driven; mature and able to work independently; comfortable working under pressure to meet tender deadlines; own transport preferred for client and site visits.

Note: This job description describes the principal elements of the job. It is a guide to the nature and main duties of the job as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.

WORK LOCATION AND WORK HOURS:

Work Location:

KJFEM Singapore office, with regular travel for client meetings, site visits and tender briefings across Singapore.

Working Hours:

• Monday to Friday – 8.30 am to 6.00 pm
• Saturday – Off Day
• Sunday – Rest Day

(In line with the Singapore Employment Act; flexibility required to meet tender deadlines and client schedules.)