Senior Executive / Assistant Manager, Property Operations

YTL Starhill Global Property Management Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

YTL Starhill Global Property Management Pte Ltd is seeking a hands-on Property Operations professional to oversee Wisma Atria's building operations, tenancy coordination, contractors and projects, ensuring high standards.

You will manage day-to-day operations, maintenance, tenancy fit-out and approvals, and coordinate with tenants, MCSTs and service providers while monitoring budgets and compliance with safety regulations.

Qualifications

• Diploma or Degree in Estate Management, Facilities Management or related field.
• Minimum 5 years of relevant experience in property or facilities management.
• Strong knowledge of building operations and M&E systems.
• Experience managing contractors and tenancy fit-out works.
• Hands-on, independent, with strong communication and stakeholder management.

Responsibilities

• Manage day-to-day property operations including common areas and car park.
• Oversee preventive and corrective maintenance of building services and M&E.
• Manage outsourced service providers ensuring quality and compliance.
• Oversee tenancy matters including fit-out, renovations and reinstatement.
• Coordinate with tenants, consultants, MCSTs and internal stakeholders.
• Prepare and monitor operational budgets and purchase orders.
• Maintain records of building services and drawings.
• Manage insurance incidents and coordinate with insurers until closure.
• Ensure renewal of licences, permits and fire safety inspections.
• Conduct feasibility studies and manage renovations and asset enhancements.
• Ensure compliance with safety, environmental regulations and policies.
• Undertake other duties as assigned by Head of Department.

Skills

Stakeholder management

Budgeting / cost control

Tenant coordination

Project coordination

Education

Estate/Facilities Management degree or Diploma

Tools

AutoCAD

WSH/Green Mark knowledge

Job description

Job Summary

Be part of the Property Operations team to ensure the efficient operation and maintenance of Wisma Atria. We are looking for a hands‑on and independent individual with strong commercial property management experience to oversee building operations, tenancy coordination, contractors and projects while maintaining high operational standards.

Key Responsibilities

• Manage the day-to-day operations of the property, including common areas, facilities and car park operations, ensuring a safe, efficient and well‑maintained environment.

• Oversee preventive and corrective maintenance of building services and facilities, including ACMV, electrical, plumbing, fire protection systems, lifts and escalators.

• Manage outsourced service providers and contractors, including M&E, security, housekeeping, landscaping and pest control, ensuring service quality and contractual compliance.

• Oversee office and retail tenancy matters, including fit‑out, renovation, reinstatement, builders' works and feasibility assessments, ensuring compliance with approved guidelines and statutory requirements.

• Coordinate with tenants, consultants, MCSTs and internal stakeholders on operational, facilities and tenancy-related matters.

• Prepare and monitor operational budgets, contract renewals, purchase orders and maintenance expenditure, while identifying opportunities for cost optimisation.

• Maintain records of building services, utilities, technical drawings and operational documentation.

• Manage reportable insurance incidents and coordinate with insurers, contractors and relevant stakeholders until case closure.

• Ensure timely renewal of statutory licences, permits and certifications, including coordinating annual fire safety inspections and pre‑testing.

• Conduct feasibility studies and manage renovation, A&A and asset enhancement projects from planning through completion, ensuring works are delivered safely, on schedule and within budget.

• Ensure compliance with statutory requirements, workplace safety, environmental regulations and company policies.

• Undertake any other duties assigned by the Head of Department.

Requirements

• Diploma or Degree in Estate Management, Facilities Management, Building Services, Engineering or a related discipline.

• Minimum 5 years of relevant experience in property or facilities management in a retail mall environment is preferred. Candidates with only residential and/or industrial experiences need not apply/will not be considered.

• Strong knowledge of building operations, M&E systems and statutory compliance.

• Experience managing contractors, maintenance contracts and tenancy fit-out works.

• Hands‑on, independent and able to work with minimal supervision.

• Strong problem‑solving, communication and stakeholder management skills.

• AutoCAD knowledge and Fire Safety Manager (FSM), WSH or Green Mark‑related certifications will be an advantage.