Senior Enterprise Banking AI Transformation Lead

ServiceNow, Inc.; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

ServiceNow is seeking an experienced enterprise sales leader for Singapore to own named banking accounts and drive new business revenue, serving as a trusted strategic advisor to banking C-suite on digital transformation and IT modernization.

You will orchestrate cross-functional ServiceNow teams around banking-specific value drivers aligned with MAS regulatory requirements and Singapore’s financial digitization initiatives.

Qualifications

• 10+ years of enterprise software sales with demonstrated experience selling into banks.
• Experience in leveraging or integrating AI into work processes, decision-making, or problem-solving, including AI-powered tools or analytics.
• Deep knowledge of Singapore's banking market (MAS expectations, fintech landscape).
• Proven track record of new business generation and achieving sales targets.
• Consultative selling approach; translate banking challenges into ServiceNow ROI narratives.
• Experience coordinating across internal teams (Solutions Consultants, Specialists, Partners).
• Strong executive presence with banking C-suite.

Responsibilities

• Build and own relationships with banking C-suite (CFO, CIO, CRO, Chief Compliance Officer, Chief Digital Officer, Chief Information Security Officer)
• Lead account strategy, expansion planning, and multi-product deal orchestration (ITSM, CRM, Security & Risk, Employee Experience)
• Develop business cases and ROI narratives around operational efficiency, regulatory compliance, and IT resilience for banking stakeholders
• Coordinate Solutions Consultants, Specialists, Customer Success, and Partners to deliver banking-specific solutions

Skills

Enterprise sales

Banking domain know-how

C-suite engagement

Cross-functional teamwork

AI in workflows

Job description

ServiceNow is seeking an experienced enterprise sales leader for Singapore to own named banking accounts and drive new business revenue, serving as a trusted strategic advisor to banking C-suite on digital transformation and IT modernization.

You will orchestrate cross-functional ServiceNow teams around banking-specific value drivers aligned with MAS regulatory requirements and Singapore’s financial digitization initiatives.