Senior Director, Insurance Operations & Underwriting

FWD SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading insurance company in Singapore is seeking an experienced professional to lead and manage insurance operations. This role requires at least 12 years of experience in insurance operations, with a strong focus on compliance, customer service, and process improvement. The ideal candidate will demonstrate excellent leadership abilities and a deep understanding of the insurance industry. Competitive compensation and opportunities for professional development are included.

Qualifications

• At least 12 years of experience in insurance operations and process improvement.
• Proven records in team leadership.

Responsibilities

• Lead and manage the insurance operations of retail life, HNW life and GI.
• Ensure compliance with regulatory requirements and company policies.
• Drive service delivery and production targets.
• Manage customer engagement and claims processing.

Skills

Strong knowledge in insurance and operations

Experience in managing operations teams

Good understanding of regulatory requirements

Excellent communication skills

Analytical and problem-solving skills

Strong negotiation skills

Education

Degree holder

Job description

A leading insurance company in Singapore is seeking an experienced professional to lead and manage insurance operations. This role requires at least 12 years of experience in insurance operations, with a strong focus on compliance, customer service, and process improvement. The ideal candidate will demonstrate excellent leadership abilities and a deep understanding of the insurance industry. Competitive compensation and opportunities for professional development are included.