Senior Desktop Engineering Lead - Windows 11 & Automation

NTT SINGAPORE PTE. LTD.

Singapore

On-site

SGD 120,000 - 180,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

NTT SINGAPORE PTE. LTD. is seeking an experienced Desktop Engineering professional to lead enterprise endpoint engineering across APAC.

You’ll be the escalation point for complex desktop issues, shape standards and automation, and ensure secure, compliant endpoints with a strong focus on user experience. The role requires 8–10 years in desktop engineering, deep expertise in Windows 11, OS deployment, and SCCM/MECM, with hands-on experience in Intune, Autopilot, AD, GPO, and VDI.

Qualifications

8–10 years of Desktop Engineering experience in large enterprise environments.
Strong expertise in Windows 11, desktop architecture, gold image creation, OS deployment, and endpoint management.
Hands-on with SCCM/MECM, Microsoft Intune, Autopilot, Active Directory, Group Policy, and virtual desktops (VDI).
Strong knowledge of desktop security, patch management, application deployment, and ITSM tools such as ServiceNow.
Excellent troubleshooting, analytical, communication, and documentation skills.

Responsibilities

Escalation point for advanced Windows, Microsoft 365, hardware, software, and endpoint performance issues.
Design, implement, and maintain desktop engineering standards, frameworks, and Windows 11 build strategies.
Manage OS deployment, imaging, patching, and endpoint provisioning using SCCM/MECM, Intune, and Autopilot.
Support endpoint security initiatives, including BitLocker, antivirus, and compliance monitoring.
Drive automation, knowledge sharing, documentation, and user enablement programs.
Collaborate with Service Desk and IT teams to improve incident resolution and user experience.
Ensure desktop environments remain audit-ready through proactive monitoring and configuration management.