Desktop Support Engineer - Windows 11 & Microsoft 365

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 33,480 - 50,220; Full time

Job summary

HYPERSCAL SOLUTIONS PTE. LTD. in Singapore is seeking an IT Support Specialist to manage IT Helpdesk calls and provide technical support to end users. You will also be responsible for administering user accounts, managing Windows 11 environments, and ensuring effective IT operations.

The ideal candidate has a diploma in IT, a minimum of 3 years of desktop support experience, and knowledge in Microsoft 365 administration. The role requires strong analytical skills and the ability to work independently.

Qualifications

• Minimum 3 years of hands-on experience in desktop support.
• At least 1 year of experience managing and administering Microsoft 365.
• Willingness to work on Jurong Island once a week or as assigned.

Responsibilities

• Manage IT Helpdesk calls and service requests.
• Provide technical support to end users.
• Administer user accounts and email systems.
• Manage Windows 11 environments and perform hardware troubleshooting.

Skills

Desktop support

Microsoft 365 administration

Problem-solving

Interpersonal communication

Education

Diploma in IT or related fields

Tools

ManageEngine Endpoint Central

Job description

HYPERSCAL SOLUTIONS PTE. LTD. in Singapore is seeking an IT Support Specialist to manage IT Helpdesk calls and provide technical support to end users. You will also be responsible for administering user accounts, managing Windows 11 environments, and ensuring effective IT operations.

The ideal candidate has a diploma in IT, a minimum of 3 years of desktop support experience, and knowledge in Microsoft 365 administration. The role requires strong analytical skills and the ability to work independently.