Desktop Engineer_Contract

NTT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NTT SINGAPORE PTE. LTD. is seeking an experienced Desktop Engineering professional to lead enterprise endpoint engineering across APAC.

You’ll be the escalation point for complex desktop issues, shape standards and automation, and ensure secure, compliant endpoints with a strong focus on user experience. The role requires 8–10 years in desktop engineering, deep expertise in Windows 11, OS deployment, and SCCM/MECM, with hands-on experience in Intune, Autopilot, AD, GPO, and VDI.

Qualifications

• 8–10 years of Desktop Engineering experience in large enterprise environments.
• Strong expertise in Windows 11, desktop architecture, gold image creation, OS deployment, and endpoint management.
• Hands-on with SCCM/MECM, Microsoft Intune, Autopilot, Active Directory, Group Policy, and virtual desktops (VDI).
• Strong knowledge of desktop security, patch management, application deployment, and ITSM tools such as ServiceNow.
• Excellent troubleshooting, analytical, communication, and documentation skills.

Responsibilities

• Escalation point for advanced Windows, Microsoft 365, hardware, software, and endpoint performance issues.
• Design, implement, and maintain desktop engineering standards, frameworks, and Windows 11 build strategies.
• Manage OS deployment, imaging, patching, and endpoint provisioning using SCCM/MECM, Intune, and Autopilot.
• Support endpoint security initiatives, including BitLocker, antivirus, and compliance monitoring.
• Drive automation, knowledge sharing, documentation, and user enablement programs.
• Collaborate with Service Desk and IT teams to improve incident resolution and user experience.
• Ensure desktop environments remain audit-ready through proactive monitoring and configuration management.

Skills

Windows 11

OS deployment

SCCM/MECM

Microsoft Intune

Autopilot

Active Directory

Group Policy

VDI

Security & patch management

ITSM (ServiceNow)

PowerShell automation

Education

Bachelor's degree

ITIL v4 certification

Microsoft Desktop Engineering certification

Tools

SCCM/MECM

Intune

Autopilot

Active Directory

Group Policy

VDI

Microsoft Defender for Endpoint

DEX tools

Azure Hybrid AD Join

Job description

We are seeking an experienced Desktop Engineering professional with 8-10 years of experience to lead enterprise endpoint engineering, support, and continuous improvement initiatives across the APAC region. The role will act as the escalation point for complex desktop-related issues, drive desktop standards and automation, enhance user experience, and ensure secure, stable, and compliant endpoint environments.

Key Responsibilities

• Serve as the escalation point for advanced Windows, Microsoft 365, hardware, software, and endpoint performance issues.
• Design, implement, and maintain desktop engineering standards, frameworks, and Windows 11 build strategies.
• Manage enterprise OS deployment, imaging, patching, and endpoint provisioning using SCCM/MECM, Intune, and Autopilot.
• Support endpoint security initiatives, including BitLocker, antivirus, and compliance monitoring.
• Drive automation, knowledge sharing, documentation, and user enablement programs.
• Collaborate with Service Desk and IT teams to improve incident resolution and user experience.
• Ensure desktop environments remain audit-ready through proactive monitoring and configuration management.

Required Skills & Experience

• 8-10 years of Desktop Engineering experience in large enterprise environments.
• Strong expertise in Windows 11, desktop architecture, gold image creation, OS deployment, and endpoint management.
• Hands-on experience with SCCM/MECM, Microsoft Intune, Autopilot, Active Directory, Group Policy, and virtual desktops (VDI).
• Strong knowledge of desktop security, patch management, application deployment, and ITSM tools such as ServiceNow.
• Excellent troubleshooting, analytical, communication, and documentation skills.

Preferred Qualifications

• Experience with Azure Hybrid AD Join, Microsoft Defender for Endpoint, DLP, EDR, UEM/DEM solutions, and DEX tools.
• Advanced PowerShell automation skills.
• ITIL v4 and Microsoft Desktop Engineering certifications.
• Bachelor's degree in a relevant discipline.