Senior CSM, Talent Solutions – Indonesia (Hybrid)

LinkedIn; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

LinkedIn is seeking a Senior Customer Success Manager for Talent Solutions in Singapore. The role blends client advocacy with strategic enablement, focusing on maximizing ROI for customers using LinkedIn Hiring products.

You will collaborate with sales, insights, and cross-functional teams to drive adoption, retention, and expansion within the Indonesian market, in a hybrid work setting. You will lead onboarding, share operational reviews, and translate insights into value for stakeholders,

Qualifications

• 5+ years of experience in Customer Success, Account Management, Consulting, Talent or Project Management.
• Fluent in English, with experience presenting to small and large audiences.

Responsibilities

• Serve as a Customer Champion and Advocate.
• Help Customers realize value from their investment and drive ROI.
• Partner on customer retention and expansion.
• Support customers in the Indonesian market.
• Lead onboarding and engagement for LinkedIn Hiring products and solutions.
• Provide best practices to drive user adoption and link solutions to workflows.

Skills

Customer Success

Account Management

Project Management

English fluency

Bahasa Indonesian

Education

Bachelor's degree or equivalent

Job description

LinkedIn is seeking a Senior Customer Success Manager for Talent Solutions in Singapore. The role blends client advocacy with strategic enablement, focusing on maximizing ROI for customers using LinkedIn Hiring products.

You will collaborate with sales, insights, and cross-functional teams to drive adoption, retention, and expansion within the Indonesian market, in a hybrid work setting. You will lead onboarding, share operational reviews, and translate insights into value for stakeholders,