Global Senior Customer Success Leader, Hiring Solutions

LinkedIn; Singapore; Ibrido; SGD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

LinkedIn in Singapore is seeking a Principal Customer Success Manager to partner with sales and global teams to ensure large enterprise clients achieve measurable ROI from LinkedIn Hiring Solutions.

You will lead onboarding, engage across stakeholders, and drive adoption at scale in a hybrid work model with some travel. The role emphasizes strategic thinking, data-driven insights, and executive-level relationship building to optimize client outcomes.

Competenze

• 8+ years in customer success, HR consulting, recruitment, or related roles.
• 2+ years supporting Fortune 500/global accounts across regions.

Mansioni

• Manage key customer moments (KCMs) as a trusted advisor.
• Collaborate with global cross-functional teams to create value engagement frameworks.
• Co-develop success plans with customer objectives and ROI.
• Create and execute large, complex solution implementations.
• Drive greater engagement using data insights, product knowledge, and industry trends.
• Maintain understanding of LinkedIn Hiring products to meet business needs.

Conoscenze

Customer Success

HR Consulting

Recruitment

Talent Management

Account Management

Training

Fortune 500 experience

Global clients experience

Descrizione del lavoro

LinkedIn in Singapore is seeking a Principal Customer Success Manager to partner with sales and global teams to ensure large enterprise clients achieve measurable ROI from LinkedIn Hiring Solutions.

You will lead onboarding, engage across stakeholders, and drive adoption at scale in a hybrid work model with some travel. The role emphasizes strategic thinking, data-driven insights, and executive-level relationship building to optimize client outcomes.