Senior Credit Control Executive

lumens pte. ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Lumens Group in Singapore is seeking a Senior Credit Control Executive to safeguard the company’s financial health by managing and recovering outstanding debts. You will monitor receivables daily, maintain accurate records, and deliver regular progress reports to management.

You will review incoming credit applications for Business Unit Head approval, engage with debtors and external collectors, negotiate repayment options, and coordinate with legal teams to pursue recoveries while supporting

Qualifications

• Experience in administrative or related roles.
• Ability to manage multiple priorities with accuracy.
• Strong analytical and documentation skills.

Responsibilities

• Manage recovery of outstanding balances for active/inactive accounts across units.
• Oversee recovery management of active hirers and next actions.
• Review credit applications for BU Head approval.
• Communicate with debtors and coordinate with collectors.
• Negotiate repayment options or settlements with customers.
• Maintain documentation and follow-up records of communications and actions.
• Coordinate with legal teams to pursue recovery when needed.
• Collaborate with related departments to support recovery efforts.
• Provide daily updates on outstanding accounts and progress.

Skills

Negotiation

Communication

Organizational skills

Independent work

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're on the lookout for a professional Senior Credit Control Executive to join us in Singapore.

Your Role on Our Journey

As a Senior Credit Control Executive, you will play a key role in safeguarding the company’s financial health by ensuring effective management and recovery of outstanding debts. You will be responsible for monitoring receivables on a daily basis, maintaining accurate records, and delivering regular progress reports to management.

In this role, you will also have access to review and assess incoming credit applications before submitting them for Business Unit Head approval, supporting informed decision-making on client onboarding. Strong interpersonal and negotiation skills are essential, as you will engage with former clients, resolve disputes, and establish practical repayment arrangements.

Flexibility is also valued, as you may be required to assist with general administrative duties, contributing to the smooth running of the credit control function and the wider business.

Your Day-to-Day Adventures

• Manage recovery of outstanding balances for both active and inactive accounts across all Business Units.
• Oversee recovery management of active hirers, including making informed decisions on the next course of action.
• Access and review credit applications, preparing recommendations for Business Unit Head approval.
• Communicate with debtors and coordinate with in-house or outsourced debt collectors to address and resolve recovery matters.
• Negotiate repayment options or settlements that support collection of overdue amounts, balancing recovery efforts with customers’ ability to pay, and submitting proposals for Business Unit Head approval.
• Maintain accurate documentation and follow-up records of all communications, agreements, and actions related to customers’ outstanding accounts.
• Coordinate with legal teams to initiate and pursue recovery through legal channels when necessary.
• Collaborate with related departments to support and expedite recovery efforts.
• Provide daily updates on outstanding accounts and recovery progress through regular reporting.
• Perform ad-hoc administrative tasks as required to support the credit control function and business operations.

What Makes You a Perfect Fit

• Resilient and able to perform effectively under pressure in a fast-paced environment.
• Strong negotiation and communication skills, with the ability to engage confidently with clients, colleagues, and external partners.
• Proven track record in administrative or related roles, demonstrating reliability and professionalism.
• Excellent organizational and time management skills to manage multiple priorities efficiently.
• Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook.
• Ability to multitask and work independently with minimal supervision, while maintaining accuracy and attention to detail.
• High level of discretion and confidentiality in handling sensitive information and client matters.