Senior Corporate Banking L2 Applications Support

REERACOEN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 110,000 - 150,000; Full time

Benefits offered by this job

AWS

Variable bonus (Depends on company and

Annual Leave: 14 days

Medical Leave: 14 days

Medical Insurance

Job summary

REERACOEN SINGAPORE PTE. LTD. in Singapore seeks an experienced Corporate Banking L2 Application Support specialist to provide Tier-2 support for banking applications and business users.

You will troubleshoot incidents across CASA, loans, treasury, GL, payments, and regulatory reporting, coordinate with L3 and vendors, monitor system health, and drive service improvements in a demanding environment.

Qualifications

• 8+ years in corporate banking application support, L2 level preferred.
• Strong knowledge of CASA, loans, treasury, GL, payments, and cash management.
• Experience with production banking apps and incident escalations.
• Familiarity with MAS/JFSA regulatory reporting.
• Excellent communication and stakeholder management.

Responsibilities

• Provide L2 application support for corporate banking apps and users.
• Investigate, troubleshoot, and resolve incidents and inquiries.
• Support CASA, loans, treasury, GL, payments, and regulatory reporting.
• Coordinate with L3, infrastructure, and vendors to resolve complex issues.
• Communicate incident status and resolution progress to users and management.
• Monitor systems and assist deployments and patches.

Skills

L2 support

Corporate banking knowledge

Incident management

Stakeholder communication

Tools

ServiceNow

Jira

Azure DevOps

Job description

REERACOEN SINGAPORE PTE. LTD. in Singapore seeks an experienced Corporate Banking L2 Application Support specialist to provide Tier-2 support for banking applications and business users.

You will troubleshoot incidents across CASA, loans, treasury, GL, payments, and regulatory reporting, coordinate with L3 and vendors, monitor system health, and drive service improvements in a demanding environment.