Senior Contract & Operations Lead

TDCX

Singapore

On-site

SGD 45,000 - 70,000

Full time

5 days ago

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Job summary

TDCX in Singapore seeks a Senior Executive (Business Support) to maintain contract trackers, drive renewals, and ensure audit-ready documentation while coordinating cross-functional workflows across Operations, Finance and Business Development. You will monitor billing, reconcile service delivery with contract scope, and escalate risks to senior management.

A Diploma or Degree is required with strong MS Office and basic Power BI knowledge.

Qualifications

Diploma or degree in business admin, logistics, supply chain, finance, accounting, or related discipline.
Experience in contract administration, billing support, or finance coordination.
Background in logistics, warehousing, or industrial service contracts is a plus.
Strong MS Office skills and ability to build basic dashboards.
Familiarity with digital/AI productivity tools for workflow automation.

Responsibilities

Maintain contract trackers to monitor expirations and renewal windows.
Coordinate with stakeholders to drive contract renewals, extensions, or closures.
Ensure audit-ready contract records and documentation.
Highlight risks, compliance gaps, or pending decisions to senior management.
Monitor billing schedules and prevent revenue leakage with Finance.
Reconcile service delivery against contract scope and billing.
Track revenue-related issues and elevate unresolved items.
Maintain opportunity logs and progress trackers for new initiatives.
Collaborate across Operations, Finance, and Business Development for inputs.
Prepare concise business updates and progress reports for management meetings.