Senior Collaboration Platforms Engineer: Google Workspace & Zoom

Sea; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Sea in Singapore is looking for a skilled Platform Operations and Ticket Management professional to manage Google Workspace and Zoom at an enterprise scale. Key responsibilities include resolving support tickets, overseeing large user migrations, and enhancing automation workflows. Candidates should have a minimum of 5 years of experience in corporate IT, with strong knowledge of cloud-based identity concepts and proficiency in platforms like Google Workspace. This role offers the opportunity to drive significant platform projects and engage with multiple stakeholders.

Qualifications

• Minimum 5 years of corporate IT or systems administration experience.
• Experience managing enterprise SaaS platforms supporting thousands of users.
• Strong understanding of cloud-based identity concepts including SSO and OAuth 2.0.

Responsibilities

• Manage and resolve escalated support tickets across Google Workspace and Zoom.
• Own and lead complex platform projects, such as user migrations.
• Produce technical documentation and runbooks for knowledge transfer.

Skills

Collaboration platforms management

Project management

Python scripting

Google Workspace administration

Zoom administration

DLP policy configuration

MDM platforms knowledge

Job description

Sea in Singapore is looking for a skilled Platform Operations and Ticket Management professional to manage Google Workspace and Zoom at an enterprise scale. Key responsibilities include resolving support tickets, overseeing large user migrations, and enhancing automation workflows. Candidates should have a minimum of 5 years of experience in corporate IT, with strong knowledge of cloud-based identity concepts and proficiency in platforms like Google Workspace. This role offers the opportunity to drive significant platform projects and engage with multiple stakeholders.