Senior Clinic Operations Manager

SALOHEALTH MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 67,000 - 100,000; Full time

Job summary

SALOHealth Management in Singapore is seeking an experienced Clinic Manager to oversee daily operations for a private specialist clinic. You will coordinate patient flow, staff rostering, billing, inventory, and compliance with MOH and PDPA requirements, working closely with doctors and administrative teams to maintain high service standards.

The ideal candidate has a Diploma or Degree in Business, Healthcare Management, or Nursing, 3+ years in clinic operations, and strong leadership and

Qualifications

• Diploma or Degree in Business, Healthcare Management, or Nursing.
• At least 3 years in clinic operations or healthcare administration, or supervisory role.
• Experience in a private specialist clinic is advantageous.
• Familiarity with Plato and insurance/healthcare claims processes.
• Strong leadership and interpersonal skills; proficient English communication.

Responsibilities

• Oversee clinic operations including patient registration, appointment scheduling, queue management, and patient flow.
• Lead recruitment, rostering, onboarding, training, and performance reviews for clinic staff.
• Oversee billing, payments, and daily reconciliation; manage insurance and MediSave claims where applicable.
• Manage inventory, stock levels for medications and supplies; coordinate maintenance of equipment.
• Ensure compliance with MOH, HSA, and PDPA; support audits and quality initiatives.
• Handle patient enquiries and feedback, coordinating with doctors and staff to improve service.

Skills

Team Leadership

Clinic Operations

Communication

Problem-solving

Education

Diploma or Degree in Business, Healthcare Management, or Nursing

Tools

Plato

Job description

SALOHealth Management in Singapore is seeking an experienced Clinic Manager to oversee daily operations for a private specialist clinic. You will coordinate patient flow, staff rostering, billing, inventory, and compliance with MOH and PDPA requirements, working closely with doctors and administrative teams to maintain high service standards.

The ideal candidate has a Diploma or Degree in Business, Healthcare Management, or Nursing, 3+ years in clinic operations, and strong leadership and