Senior Cisco APM & Observability Engineer

LPS; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

LPS is seeking an Application Observability Engineer to implement and manage Cisco APM and other observability tools across enterprise environments. The role focuses on full‑stack monitoring, dashboards, and incident response, supporting BAU operations for critical applications.

You'll work with developers and infrastructure teams to troubleshoot performance issues, customize RUM agents, and develop knowledge materials for clients and internal teams.

Qualifications

• Bachelor’s degree in CS/IT or related field.
• Full-stack monitoring & observability expertise.
• Container tech: Docker, Kubernetes, OpenShift; VMs.
• Cloud platforms: AWS, Azure, GCP.
• Cisco APM, Dynatrace, Datadog 5+ years.
• DevOps with Java, Python, Ruby, Go, .NET, PHP.
• Mobile frameworks: Cordova, Flutter, React Native.

Responsibilities

• Monitor critical applications using Cisco APM and observability tools to ensure performance and availability.
• Instrument, configure, and customize RUM agents for web and mobile apps.
• Analyze RUM data with query languages or BI tools.
• Utilize session-replay tools to diagnose user behavior and performance issues.
• Develop custom queries and metrics to enhance visibility into key problem areas.
• Build and maintain dashboards, alerts, KPIs, and trend reports.
• Support and maintain health of monitoring platforms, including patching and upgrades.
• Create knowledge base articles, training materials for clients and internal teams.
• Provide technical training to clients and mentoring to team members.
• Collaborate with developers and infrastructure teams for end-to-end performance troubleshooting.
• Engage in incident response and troubleshooting for clients.
• Participate in on-call rotations and flexible maintenance windows.

Skills

Full-stack monitoring

Logging & metrics

Web dashboards

Containers & OpenShift

Cloud platforms

Networking basics

DevOps tooling

Mobile frameworks

On-call & incident response

Documentation

Education

Bachelor’s degree in CS/IT or related field

Tools

Docker

Kubernetes

OpenShift

CI/CD tools

VMs

Serverless

Job description

LPS is seeking an Application Observability Engineer to implement and manage Cisco APM and other observability tools across enterprise environments. The role focuses on full‑stack monitoring, dashboards, and incident response, supporting BAU operations for critical applications.

You'll work with developers and infrastructure teams to troubleshoot performance issues, customize RUM agents, and develop knowledge materials for clients and internal teams.