[LPS] APM Engineer

Lenovo; Singapore; On-site; SGD 108,000 - 180,000; Full time

Job summary

Lenovo is seeking an experienced Application Performance Monitoring & Observability Engineer in Singapore to own the health of critical applications. You will instrument and optimize real user monitoring for web and mobile apps, build dashboards, and drive improvements with data-driven decisions.

You will work closely with developers and infrastructure teams, participate in on-call rotations, and contribute to health checks, incident response, and knowledge sharing across the client ecosystem.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• Proficiency in full-stack monitoring, observability, logs, metrics, and dashboards.
• Experience with containers (Docker, Kubernetes, OpenShift), VMs, serverless, and CI/CD tools.
• Strong knowledge of AWS, Azure, or GCP networking, compute, storage, and security.

Responsibilities

• Monitor critical applications and observability to ensure performance and availability.
• Instrument, configure, and customize real user monitoring for web and mobile apps.
• Analyze RUM data and create dashboards, alerts, and KPIs.
• Collaborate with developers and infra teams for end-to-end performance tuning and incident response.

Skills

Full-stack monitoring & observability

DevOps engineering

Analytical problem solving

Documentation

Cross-functional collaboration

Strong communication

Education

Bachelor's degree in Computer Science or related field

Tools

Cisco APM

Dynatrace

Datadog

AppDynamics

Docker

Kubernetes

Job description

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via our StoryHub .

Description and Requirements

Key Responsibilities:

Application Performance Monitoring & Observability:

• Monitor critical applications using Cisco APM, and other observability tools to ensure performance and availability as part of BAU support.
• Instrument, configure, and customize real user monitoring (RUM) agents for both web and mobile apps.
• Analyze RUM data with query languages or BI tools to uncover insights and recommend improvements.
• Utilize session-replay tools to diagnose user behavior and performance issues.
• Develop custom queries and metrics to enhance visibility into key problem areas in customer environments.
• Build and maintain dashboards, alerts, KPIs, and performance trend reports.
• Support and maintain health of monitoring platforms, including regular patching and upgrades.
• Create knowledge base articles, training materials for clients and internal teams.
• Provide technical training to clients and mentoring to team members on performance monitoring best practices.
• Collaborate with application developers and infrastructure teams for end-to-end performance troubleshooting and tuning.
• Engage in incident response and troubleshooting for clients.
• Participate in on-call rotations and flexible maintenance windows.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proficiency in full-stack monitoring and observability practices, including log tracing, metrics, and real-time dashboards.
• Experience with modern technologies such as containers (Docker, Kubernetes, OpenShift), VMs, serverless functions, and CI/CD tools.
• Good understanding of cloud platforms (AWS, Azure, GCP), including networking, compute, storage, and security services.
• Good foundation in networking, operating systems (Windows/Linux), servers, web applications, and databases (Oracle, MS SQL, DB2, etc).
• At least 5+ years of experience implementation and support of Cisco APM, Dynatrace, Datadog or equivalent in enterprise environments.
• Experience in DevOps engineering using web technologies (Java, Python, Ruby, Go, .NET, PHP, Angular, React, HTML, CSS).
• Experience with mobile frameworks (Cordova, Flutter, React Native, Xamarin, .NET MAUI) development.
• Maintain accurate documentation of configurations, processes, and troubleshooting steps.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Ability to document processes and technical solutions clearly and accurately.
• Strong interpersonal and communication skills in cross-functional, fast-paced environments.
• Experience in WOG environments.
• At least 5 years of hands-on experience with Cisco APM, Dynatrace, Datadog or equivalent (AppDynamics Certification preferred).
• Certifications for the above will be highly advantageous.

Additional Locations: * Singapore - Central Singapore - Singapore * Singapore - Central Singapore - SINGAPORE

If you require an accommodation to complete this application, please [e-mail]