Senior Change & Platform Transformation Lead

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 150,000 - 195,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd is seeking a Senior Platform and Change Manager to lead large-scale transformation programs within Private Banking and Wealth Management. You will drive delivery across cross-functional streams, monitor milestones, and ensure timely outcomes while coordinating with risk, compliance, and operations teams.

The role focuses on platform governance, process optimization, automation, and AI-enabled initiatives; you will work with front, middle, and back

Qualifications

• Bachelor's Degree in Business, Finance, Banking, Economics, Technology, or related discipline.
• Minimum 7 years of experience within Private Banking, Wealth Management, Platform Management, Business Management, Change Management, or Business Implementation roles.
• Good understanding of private banking products, services, operating models, processes, and controls.
• Experience delivering large-scale business transformation, remediation, regulatory, or platform change initiatives.
• Exposure to business governance, risk management, regulatory compliance, and operational controls.
• Excellent business analysis, impact assessment, and problem-solving skills.
• Experience in process improvement, automation, AI adoption, or digital transformation initiatives
• Familiarity with regulatory change, control frameworks, third-party risk management, and operational resilience programs.

Responsibilities

• Lead and coordinate workstreams within large-scale business transformation and platform change initiatives.
• Drive project execution, monitor milestones, track dependencies, and ensure timely completion of deliverables.
• Conduct business impact assessments across Customer, Regulatory, Operational, Finance, and Technology workstreams.
• Support implementation of strategic business initiatives, remediation programs, and platform enhancement projects.
• Prepare project updates, management information (MI), dashboards, and presentations for senior management and governance forums.
• Oversee business platform governance and support ongoing platform-related activities and enhancements.
• Drive process simplification, operational efficiency improvements, and automation initiatives, including AI-enabled solutions.
• Partner with business users and technology teams to identify opportunities for platform optimization and improved client experience.
• Support Business Continuity Management (BCM), third-party/vendor management, and outsourcing governance activities.

Skills

Business analysis

Impact assessment

Change management

Problem-solving

Automation

AI adoption

Stakeholder management

Regulatory compliance

Education

Bachelor's degree in Business, Finance, Banking, Economics, Technology, or related discipline

Job description

Manpower Staffing Services (Singapore) Pte Ltd is seeking a Senior Platform and Change Manager to lead large-scale transformation programs within Private Banking and Wealth Management. You will drive delivery across cross-functional streams, monitor milestones, and ensure timely outcomes while coordinating with risk, compliance, and operations teams.

The role focuses on platform governance, process optimization, automation, and AI-enabled initiatives; you will work with front, middle, and back