Senior Business Process Analyst (Travel & Expense) | APAC Shared Services #HMS

Recruit Express Pte Ltd; Singapore; On-site; SGD 64,000 - 79,000; Full time

Job summary

Recruit Express Pte Ltd is seeking a Senior Business Process Analyst (Travel & Expense) for APAC Shared Services. The role is onsite in Singapore, with responsibilities spanning regional T&E operations, corporate card management, and business integration efforts.

You will handle employee expense queries, ensure policy compliance, audit T&E activities, and support onboarding of acquired entities while driving automation and process improvements across APAC.

Responsibilities

• Support regional Travel & Expense (T&E) operations and apply global policies across business units
• Handle employee queries relating to expense claims, reimbursements and T&E policies
• Support urgent expense-related matters and provide timely resolution
• Assist employees with business travel and booking-related enquiries
• Conduct T&E audit reviews and ensure compliance with established policies and procedures
• Manage delinquency cases and follow up on outstanding balances
• Review exceptions, elevate where necessary and provide guidance to employees
• Manage corporate card applications, terminations and credit limit changes
• Handle corporate card enquiries and operational issues
• Coordinate KYC requirements and programme governance
• Ensure corporate cards are issued according to proper authorisation and established guidelines
• Support onboarding and integration of newly acquired businesses into existing T&E processes and practices
• Assist with implementation of corporate card programmes across APAC
• Work with regional stakeholders to standardise and streamline processes
• Identify opportunities for automation, simplification and operational efficiency
• Support Finance process improvement and transformation initiatives

Job description

Senior Business Process Analyst (Travel & Expense) | APAC Shared Services

Orchard - The Heeren
Up to $5,500/month x 13 Months
Permanent Position
Monday-Friday | 9.00am-6.00pm
Fully Onsite
APAC Regional Exposure

Travel & Expense Operations

• Support regional Travel & Expense (T&E) operations and apply global policies across business units
• Handle employee queries relating to expense claims, reimbursements and T&E policies
• Support urgent expense-related matters and provide timely resolution
• Assist employees with business travel and booking-related enquiries
• Conduct T&E audit reviews and ensure compliance with established policies and procedures
• Manage delinquency cases and follow up on outstanding balances
• Review exceptions, elevate where necessary and provide guidance to employees

Corporate Card Management

• Manage corporate card applications, terminations and credit limit changes
• Handle corporate card enquiries and operational issues
• Coordinate KYC requirements and programme governance
• Ensure corporate cards are issued according to proper authorisation and established guidelines

Business Integration & Process Improvement

• Support the onboarding and integration of newly acquired businesses into existing T&E processes and practices
• Assist with implementation of corporate card programmes across APAC
• Work with regional stakeholders to standardise and streamline processes
• Identify opportunities for automation, simplification and operational efficiency
• Support Finance process improvement and transformation initiatives