Senior Business Analyst – Cards & Payments Transformation

DA SOFTWARE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

DA SOFTWARE PTE. LTD. in Singapore seeks a Senior Business Analyst with deep expertise in Cards & Payments to drive requirements and translate business needs into functional solutions.

You will analyse card issuing/acquiring, ATM/POS switching, and payment processing, guiding end-to-end transaction flows and messaging using ISO 8583 and ISO 20022, while coordinating with vendors and internal teams.

Qualifications

• Excellent communication, analytical and stakeholder-management skills.
• Strong knowledge of Cards & Payments domain.
• Experience with end-to-end card transaction lifecycle and payment networks.
• Experience in requirements gathering and documentation.
• Proficiency with Jira and Confluence for traceability.

Responsibilities

• Gather, analyse and document business, functional and system requirements for Cards & Payments initiatives.
• Perform functional and system impact analysis across Issuing, Acquiring and ATM/POS Switching platforms.
• Analyse end-to-end card transaction flows including authorisation, routing, clearing and settlement.
• Work on payment messaging and integrations using ISO 8583 and ISO 20022.
• Support requirements covering credit/debit cards, disputes, chargebacks, delinquency, charge-off and write-off.
• Prepare BRD/FRD, functional specifications, user stories, process flows and acceptance criteria.
• Work closely with business users, architects, developers, testing teams and external vendors.
• Support SIT/UAT, defect analysis, implementation and production rollout.
• Manage requirements and documentation using Jira and Confluence.

Skills

Communication

Analytical thinking

Stakeholder management

Card payments knowledge

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

Jira

Confluence

VisionPLUS

Job description

DA SOFTWARE PTE. LTD. in Singapore seeks a Senior Business Analyst with deep expertise in Cards & Payments to drive requirements and translate business needs into functional solutions.

You will analyse card issuing/acquiring, ATM/POS switching, and payment processing, guiding end-to-end transaction flows and messaging using ISO 8583 and ISO 20022, while coordinating with vendors and internal teams.