Senior Business Analyst

SCIENTE; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

SCIENTE in Singapore seeks a proactive Senior Business Analyst to support complex digital initiatives, focusing on requirements discovery, business process analysis, data analysis and delivery support with stakeholders across product, engineering, operations and business teams.

You will translate needs into structured requirements, lead workshops, and help define acceptance criteria, test scenarios and go-live readiness, while shaping data-driven decisions with dashboards.

Qualifications

• Bachelor’s degree or higher in Information Systems, CS, Business, or Operations Management.
• 3–5 years of Business Analysis experience.
• Experience with requirements elicitation, stakeholder interviews and workshops.
• Strong process analysis and improvement skills.
• Hands-on data analysis using SQL or Excel.
• Experience with data visualization and dashboards.
• Proficiency in writing user stories, acceptance criteria, use cases and functional specs.
• Experience supporting UAT, testing, defect resolution and implementation.
• Experience in Agile/Scrum environments.
• Strong stakeholder management and communication skills.

Responsibilities

• Lead requirements discovery through stakeholder interviews, workshops and research.
• Analyze business processes to identify gaps and improvement opportunities.
• Conduct data analysis to identify trends and insights for recommendations.
• Translate needs into structured, testable requirements, user stories and flows.
• Collaborate with product, design, engineering, operations and business teams on solutions.
• Develop and present data findings, dashboards and visualisations for decision-making.
• Support experiments, prototypes and pilots to validate solutions.
• Lead testing activities including UAT, test scenarios and go-live readiness.
• Support sprint planning, backlog refinement and delivery tracking.
• Manage scope, dependencies, risks and issues to keep initiatives on track.
• Facilitate stakeholder discussions and drive alignment across groups.
• Identify opportunities for continuous improvement and sharing knowledge with junior BAs.

Skills

Requirements elicitation

Stakeholder interviews/workshops

Business process analysis/map

Data analysis

Data visualization

User stories & acceptance criteria

UAT/testing & go-live readiness

Agile / Scrum

Stakeholder management & communication

Problem solving

Education

Degree in Information Systems/Computer Science/Business/Operations Management

Tools

SQL

Excel

Power BI

Tableau

Visio

Lucidchart

Job description

We are looking for a proactive and experienced Senior Business Analyst to support complex and cross-functional digital initiatives. The role will focus on requirements discovery, business process analysis, data analysis and delivery support, working closely with stakeholders, product, engineering, operations and business teams.

Mandatory Skill-set

• Degree in Information Systems, Computer Science, Business, Operations Management, or a related discipline;
• Must have 3-5 years of relevant Business Analysis experience;
• Strong experience in requirements elicitation, stakeholder interviews and workshops;
• Strong business process analysis, process mapping and improvement skills;
• Hands-on experience in data analysis using SQL, Excel or similar tools;
• Experience with data visualisation / dashboards and presenting insights;
• Strong in user stories, acceptance criteria, use cases and functional documentation;
• Experience supporting UAT, testing, defect resolution and implementation;
• Experience working in Agile / Scrum environments;
• Strong stakeholder management, communication and problem-solving skills.

Desired Skill-set

• Familiarity with Power BI, Tableau, Excel, Visio or Lucidchart;
• Experience with prototyping, pilots or POCs;
• Experience mentoring junior BAs;
• Exposure to service design or user research.

Responsibilities

• Lead requirements discovery through stakeholder interviews, workshops and research;
• Analyse business processes to identify gaps, pain points and improvement opportunities;
• Conduct data analysis to identify trends, insights and support evidence-based recommendations;
• Translate business needs into structured and testable requirements, user stories, acceptance criteria and process flows;
• Work with product, design, engineering, operations and business teams to develop practical solutions;
• Develop and present data findings, dashboards and visualisations to support decision-making;
• Support experiments, prototypes and pilots to validate proposed solutions where required;
• Lead testing and validation activities, including UAT, test scenarios, defect clarification and go-live readiness;
• Support sprint planning, backlog refinement, release planning and delivery tracking;
• Manage scope, dependencies, risks and issues to keep initiatives on track;
• Facilitate stakeholder discussions and drive alignment across different stakeholder groups;
• Identify opportunities for continuous improvement and better ways of working;
• Provide guidance and knowledge-sharing to junior BAs where required.

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.