Business Analyst – Digital Solutions & Enterprise Systems

DADACONSULTANTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DADACONSULTANTS PTE. LTD. seeks a discovery-driven Business Analyst to bridge business stakeholders, UX designers, and engineering teams in Singapore.

You will own the end-to-end requirements journey—from ambiguous briefs to structured specifications—ensuring digital solutions are technically sound and user-centric. You will translate complex needs into clear functional and technical specifications, facilitate workshops, support UAT, and contribute to Agile ceremonies to drive product outcomes.

Qualifications

• Bachelor's degree in IT, CS, Engineering, or related discipline.
• 2+ years as Business Analyst or similar, translating problems to roadmaps.
• Solid knowledge of Agile (Scrum/Kanban) and tools like JIRA, Confluence, Miro or FigJam.
• Experience in QA or functional testing including manual testing and UAT coordination.
• Strong facilitation and stakeholder management with clear communication.
• Certifications such as CBAP, PMI-PBA, or IIBA-AAC are a bonus.
• UX/UI tools like Figma are a plus.
• Experience with performance testing tools such as JMeter or k6 is a bonus.

Responsibilities

• Gather, analyse, and translate business needs into clear functional and technical specifications.
• Create Business Requirements Documents covering functional and non-functional needs for delivery teams.
• Apply Design Thinking to reframe problems and guide ideation, prototyping, and testing.
• Lead stakeholder workshops to surface needs, define scope, and resolve priorities.
• Conduct gap analyses to support change management and user adoption of new initiatives.
• Lead and coordinate UAT, develop test scenarios, and collaborate with QA on performance testing.
• Act as liaison across Solution Architects, developers, UX/UI designers, and project managers.
• Participate in Agile ceremonies and manage product backlogs.

Skills

Stakeholder management

Facilitation

Communication

Agile methodologies

Education

Bachelor's degree in IT/CS/Engineering

Tools

JIRA

Confluence

Miro

FigJam

Job description

About the Role

Our client is a well-established technology and engineering solutions organisation operating across multiple regulated industries, including the aviation sector. They are looking for a discovery-driven

Business Analyst

to serve as the critical bridge between business stakeholders, UX designers, and technical engineering teams. In this role, you will own the end-to-end requirements journey — from ambiguous initial briefs to structured, actionable specifications — ensuring that digital solutions are both technically sound and user-centric. This is an excellent opportunity for someone who thrives in complex, multi-stakeholder environments and enjoys translating real-world business challenges into elegant digital solutions.

Key Responsibilities

• Gather, analyse, and translate complex business needs into clear functional and technical specifications, ensuring alignment with project objectives and user expectations
  
• Develop comprehensive Business Requirement Documents capturing both functional and non-functional requirements for delivery teams
  
• Apply Design Thinking principles to reframe ambiguous problem statements and guide solution ideation, prototyping, and iterative user testing
  
• Facilitate stakeholder workshops and collaborative sessions to surface user needs, define project scope, and resolve competing priorities
• Conduct gap analyses and impact assessments to support change management and smooth user adoption of new digital initiatives
  
• Lead and coordinate User Acceptance Testing (UAT), develop test scenarios, and partner with QA teams to translate user load expectations into performance testing parameters
  
• Act as the primary liaison for business requirements across cross-functional teams including Solution Architects, developers, UX/UI designers, and project managers
  
• Participate actively in Agile ceremonies — including sprint planning, stand-ups, and retrospectives — and manage product backlogs using collaboration tools

Requirements

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline
  
• Minimum 2 years of experience in a Business Analyst or equivalent role, with demonstrated ability to take a project from an undefined problem state to a structured solution roadmap
  
• Solid understanding of Agile methodologies (Scrum/Kanban) and hands‑on experience with tools such as JIRA, Confluence, Miro, or FigJam
  
• Experience in QA or functional testing, including manual testing, defect management, and UAT coordination
  
• Strong facilitation, stakeholder management, and communication skills — including the ability to reconcile conflicting priorities across diverse groups
  
• Professional certifications such as CBAP, PMI-PBA, or IIBA-AAC (is a bonus)
  
• Familiarity with UX/UI design tools such as Figma (is a bonus)
  
• Experience with performance testing tools such as JMeter or k6 (is a bonus)